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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Telephony/ CTI/ VOIP
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Database Security, Virtualization and Cloud Computing: The Three Key Technology Challenges in Protecting Sensitive Data in Modern IT Architectures by Sentrigo Inc.
January 01, 2010 - (Free Research) There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Due Diligence - Why It’s the Key to Your Avaya-Nortel Enterprise by Interactive Intelligence, Inc.
February 17, 2010 - (Free Research) This Needs Assessment compares and explores different options for responding to Avaya’s acquisition of Nortel, considering costs, logistics, and risks with each. Read this paper for due diligence tips so you can best assess your organization’s current infrastructure for VoIP-readiness and demo the latest technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VoIP Vulnerabilities by McAfee, Inc.
March 09, 2010 - (Free Research) The malicious behavior that we have seen in other media already plagues Internet voice calls. This report examines vulnerability trends as well as protocol- and application-layer attacks. Read this white paper to gain both a general and technical overview to the threats against VoIP and learn how to protect and remediate against them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.
March 02, 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data
February 25, 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Carrier Ethernet meets new enterprise metro data center needs by Brocade Communications Systems, Inc.
February 09, 2010 - (Free Research) This pocket E-Guide takes a close look at enterprise network architectures, the applications they need to support, and what service providers need to do in order to win the business.
(EGUIDE) VIEW ABSTRACT | GO TO

Unified Communications Pocket Guide by ShoreTel
May 19, 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
(EGUIDE) VIEW ABSTRACT | GO TO

Networking and Unified Communications by CDW Corporation
September 01, 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox
March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Controlling Skype in your Enterprise by Blue Coat
May 2009 - (Free Research) Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Network Ready for VoIP? by Blue Coat
December 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to Optimizing VoIP Deployments by Blue Coat
December 2008 - (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
(DATA SHEET) VIEW ABSTRACT | GO TO

INERGY Automotive Systems Increases Network Performance and Enterprise Security while Realizing a Rapid Return on Investment by Blue Coat
April 2009 - (Free Research) Read this case study to discover how INERGY Automotive Systems enhanced overall security, protected business-critical applications, diminished need to expand WAN bandwidth, and optimized access to centralized systems and applications by implementing successful data and network convergence using Blue Coat Intelligence solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VoIP Firewall Solution Brief by SonicWALL
January 2010 - (Free Research) Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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