Customer Data Integration Software, Hardware, Services and Research Papers

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Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc.

July 30, 2011 - (Free Research) Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.

(CASE STUDY)

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LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc.

January 18, 2012 - (Free Research) Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker.

(CASE STUDY)

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Cognos Business Intelligence for Report Authors by IBM

January 24, 2012 - (Free Research) Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."

(VIRTUAL SEMINAR)

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The Social-Powered Enterprise by Salesforce.com

February 06, 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.

(EBOOK)

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Grocer Moves Shopping to the Palm of Customers’ Hands by SAP America, Inc.

December 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems.

(CASE STUDY)

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Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc.

January 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth.

(CASE STUDY)

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Mass Customization for Communications Service Providers Podcast by IBM

January 30, 2012 - (Free Research) Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.

(PODCAST)

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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft

October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.

(WHITE PAPER)

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How to Enhance Customer Interactions by Infor CRM

December 19, 2011 - (Free Research) This white paper details tactics for improving your customer interaction efforts for more successful business.

(WHITE PAPER)

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DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited

January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.

(CASE STUDY)

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Address all your CRM needs with one system by Infor CRM

December 19, 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.

(WHITE PAPER)

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An Alternate Perspective on how Accurate ETL and Data Integration Improves Business Intelligence (BI) by Cisco Systems, Inc.

January 20, 2012 - (Free Research) Read this brief white paper and learn how many business intelligence (BI) teams, such those at Electronic Arts (EA), are shifting their perspective on extract, transform and load (ETL) job scheduling to an enterprise-oriented view, elevating efficiency and offering greater control and data accuracy.

(WHITE PAPER)

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Video: LotusLive Suite by IBM

January 17, 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.

(VIDEOCAST)

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Video: Customer Lifetime Value for IT by IBM

January 17, 2012 - (Free Research) With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

(VIDEOCAST)

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Data Integration Platforms - Talend by Talend

August 01, 2011 - (Free Research) In this white paper, Philip Howard reviews the current market for data integration platforms, paying particular attention to open source offerings from Talend.

(WHITE PAPER)

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Top 10 Reasons Why Data Quality Matters by Talend

August 01, 2011 - (Free Research) The top 10 ways Talend Data Quality can help customers achieve project greatness, from improved business intelligence to more efficient supply chains.

(WHITE PAPER)

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Data Integration in the Cloud by Liaison Technology (E-mail this company)

December 12, 2011 - (Free Research) In this e-guide, readers will learn about real-world cases of data integration in the cloud.

(EGUIDE)

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Duet Enterprise for Microsoft SharePoint and SAP Demo by Microsoft

December 29, 2011 - (Free Research) This demo shows how Duet Enterprise enables you to access information from SAP applications through Microsoft SharePoint. The example follows how a customer request for a proposal for quote is accomplished by combining data from SAP ERP with relevant documents from SharePoint.

(WEBCAST)

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Customer Data Management- Breaking down data silos for improved business outcomes by Equifax

December 07, 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues.

(WHITE PAPER)

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Oracle Database - The best choice for PeopleSoft Applications by Oracle Corporation

April 30, 2010 - (Free Research) This white paper discusses the business and technology reasons behind customers' continued choice of Oracle Database for their PeopleSoft application deployments.

(WHITE PAPER)

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Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation

April 30, 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes.

(WHITE PAPER)

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Oracle Data Integrator Enterprise Edition Executive Overview by Oracle Corporation

January 01, 2008 - (Free Research) Oracle Data Integrator Enterprise Edition (ODI-EE), a key component of Oracle Fusion Middleware, provides a strong and reliable integration platform for your IT infrastructure. Read this paper for five key reasons why choosing ODI-EE may end up being one of the smartest decisions you make for your company.

(WHITE PAPER)

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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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October 2011 SharePoint eZine: The Hidden Costs of SharePoint Server 2010 Implementations by SearchContentManagement

November 2011 - (Free Research) In this edition of our quarterly SharePoint e-zine, get expert advice on avoiding surprise expenditures, examples of how customers use ISV products to fill in gaps in SharePoint functionality, and tips to ensure proper staffing so the enterprise gets a ROI.

(EZINE)

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