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Overcoming CIO Challenges in Global Mobility Management by BlackBerry

July 01, 2009 - (Free Research) This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.

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Considering Desktop Virtualization Plus Unified Communications: What IT Architects Need to Know (Nemertes Buyer’s Guide) by Cisco Systems, Inc.

December 23, 2011 - (Free Research) This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices.

(WHITE PAPER)

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Cisco Prime for Enterprise Introduction: New innovative network management strategy and product portfolio that will help you more effectively manage your wired and wireless networks and the services they deliver. by Cisco Systems, Inc.

January 26, 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it.

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Cisco Prime Collaboration Manager by Cisco Systems, Inc.

January 26, 2012 - (Free Research) Enterprises that employ collaboration in their business practices can benefit from using a collaboration management solution to improve manageability, prevent issues, and provide a high-quality user experience.

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Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc.

January 26, 2012 - (Free Research) Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise.

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Cisco Prime for Enterprise Products At-A-Glance by Cisco Systems, Inc.

January 25, 2012 - (Free Research) This is an outline of the features and benefits of a portfolio of management products to help your IT department more effectively manage their networks and the services delivered.

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Video: LotusLive Suite by IBM

January 17, 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.

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Creating a Fit for Purpose Network Architecture by Avaya

June 10, 2011 - (Free Research) The Data Center of the future can't be built upon the technology of the past. In this white paper, learn from Gartner how a virtual network architecture from Avaya can reduce costs, and complexity, enabling an agile enterprise.

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Benefits of a Dual BlackBerry Environment by BlackBerry

September 15, 2011 - (Free Research) It now makes sense for most organizations to create a dual BlackBerry® environment and move at least some users to BlackBerry® Enterprise Server Express - a free, slimmed-down version of its larger cousin.

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The Case for Real-Time Networking by Avaya

December 02, 2011 - (Free Research) Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.

(WHITE PAPER)

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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

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Getting Started with Master Data Services by Global Knowledge

February 24, 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.

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Integrating CUCM 6.X and Active Directory (AD) by Global Knowledge

February 24, 2010 - (Free Research) Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two completely separate companies, the use of AD for management of users in a CUCM system is a common consideration. Read this whitepaper to learn more.

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Exchange Server 2010: What's New and What's Changed? by Global Knowledge

August 27, 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.

(WHITE PAPER)

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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.

(WHITE PAPER)

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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

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Airbus Americas Case Study: IT Team Delivers Back-up Communications on BlackBerry Smartphones without Increasing Workload or Costs by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a company implemented an emergency messaging system with an application that provides an up-to-date contact list pulled from the BlackBerry® Enterprise Server and corporate directory.

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SpeakerBox Communications Case Study: Public Relations Firm Gets More from its BlackBerry Solution by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees.

(CASE STUDY)

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Shamrock: Building Supplier Keeps Business Growing by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees.

(CASE STUDY)

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Developers Diversified: Realtor Provides Business Intelligence to Mobile Employees by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how Developers Diversified used the Webalo® mobile connectivity platform to develop a prototype application that allows the company to run enterprise applications on a BlackBerry® smartphone, and gained almost real time, bi-directional, transactional access to the most current data.

(CASE STUDY)

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IBM: When IBM and RIM Team Up both Employees and Customers can Benefit by BlackBerry

September 16, 2011 - (Free Research) Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.

(CASE STUDY)

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WorkFlow in the Enterprise by BlackBerry

September 15, 2011 - (Free Research) Enhance productivity for your executives and give them access to common workflow requests that sometimes takes days to get their attention by allowing them to approve/deny common requests for travel, expenses, purchases or vacations right from their BlackBerry device.

(WEBCAST)

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Getting the Most out of Enterprise Callaboration by BlackBerry

September 15, 2011 - (Free Research) This webcast will discuss options for extending common enterprise collaboration platforms to the BlackBerry platform from Microsoft Office Communicator, to Lotus Sametime, Webex, and more.

(WEBCAST)

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Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com

February 09, 2011 - (Free Research) Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.

(WHITE PAPER)

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Ovum: Business tips for using SMS and web chat by ComputerWeekly.com

February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

(WHITE PAPER)

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