Application Management and Maintenance | Application Integration | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Management (BPM) | Virtualization | Enterprise Systems Management | Business Process Outsourcing | Availability, Performance and Problem Management | Application Lifecycle Management(ALM) | Application Servers

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Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Gartner: Top trends in network outsourcing 2011 by ComputerWeekly.com February 02, 2011 - (Free Research) Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Server Refresh — Meeting the Changing Needs of Enterprise IT with Hardware/ Software Optimization by Oracle Corporation December 13, 2011 - (Free Research) This white paper describes some of the enhanced capabilities of today’s server technology and discusses the three most common approaches to server refresh projects – replacement, upgrade, and outsourcing – along with the business benefits of each. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 19, 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Evaluation of managed print service suppilers by ComputerWeekly.com January 25, 2011 - (Free Research) In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Mitigating the Legal Risks of Cloud Computing by CommVault Systems, Inc. July 12, 2011 - (Free Research) Cloud computing can, in fact, be a risky proposition. Check out this white paper to learn how to ensure your organization's safety while harnessing all the benefits of the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge December 17, 2010 - (Free Research) This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Improving Supply Chain Visibility with Technology by IQMS August 19, 2011 - (Free Research) Read this presentation transcript for an explanation of today's extended supply chain, and explores technologies and strategies for improving visibility for better collaboration. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Enterprise Cloud Services for Manufacturing by SunGard Availability Services January 23, 2012 - (Free Research) To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Limited January 05, 2012 - (Free Research) This case study details how HP's Finance & Administration (F&A) services helped AOL Inc. succeed. Read on to learn more about HP's F&A services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid it by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) Read this white paper to learn how to minize costs when implmenting a mobile workforce management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Procurement Services: Boost Margins with Proven Global Spending Strategies by Hewlett-Packard Limited January 05, 2012 - (Free Research) Read this paper to learn more about HP's business processes services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management as a Blueprint for Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Sourcing: The Keys to Unlocking Greater Value by Ariba, Inc. December 22, 2011 - (Free Research) This report looks at how a collaborative sourcing approach can help sourcing teams deliver greater value to the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Considering Desktop Virtualization Plus Unified Communications: What IT Architects Need to Know (Nemertes Buyer’s Guide) by Cisco Systems, Inc. December 23, 2011 - (Free Research) This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Move beyond legacy processes for continuous improvement by Dell, Inc. February 03, 2012 - (Free Research) This expert e-guide from SearchCIO.com points out one common mistake companies make after setting up their virtual environments. Find out how IT operations differ in physical and virtual worlds and obtain exclusive advice to help you fully leverage your virtual infrastructure. (EGUIDE) VIEW ABSTRACT | GO TO

Support New Business Demands with Application Rationalization by HP September 16, 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cutting Application Portfolio Costs and Complexity by HP September 16, 2011 - (Free Research) This resource details how, by leveraging modern application portfolio management, businesses can identify redundancies and inefficiencies to cut costs and complexity, access dashboard views that easily identifies which high-cost applications can and should be replaced and more. (BROCHURE) VIEW ABSTRACT | GO TO

IT Leaders Roundtable: Ensuring Application Performance by CA Technologies. August 19, 2011 - (Free Research) Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise.  Read on to learn how industry experts are addressing these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Virtualization Management Needs Revamping by CA Technologies. August 18, 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies. June 10, 2011 - (Free Research) Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget. (VIDEO) VIEW ABSTRACT | GO TO

Case Study - Large Global Bank by Riverbed Technology, Inc. January 12, 2012 - (Free Research) A large global bank, one of the top 10 companies in the world, was facing several serious IT challenges as it continued to expand its operations globally. Download the case study to learn how Riverbed Steelhead® appliances helped the bank eliminate all branch-based backup, dramatically improve application speeds around the world, and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Application Performance Management: The End User is King by CA Technologies. January 20, 2012 - (Free Research) A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reshaping IT in a Consumer Driven Era by CA Technologies. October 01, 2011 - (Free Research) Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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