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Computer Weekly 8 November 2011: Read this week's issue of the UK's leading technology publication, with the news, analysis and opinion that matters to IT managers. by ComputerWeekly.com November 04, 2011 - (Free Research) In this week's Computer Weekly, we report from the London Cyberspace Conference where world leaders gathered to discuss internet security. We examine the tools available to help migrate from Windows XP to Windows 7; and hear from Royal Bank of Scotland about how to build a business case for virtual desktops. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc. November 15, 2011 - (Free Research) This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com December 29, 2010 - (Free Research) When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management as a Blueprint for Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mitigating the Risks of Email Outages by Mimecast June 23, 2011 - (Free Research) Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Manufacturing by IFS January 11, 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video: LotusLive Suite by IBM January 17, 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Enterprise Cloud Hosting Solutions For SAP by Symmetry Corporation (E-mail this company) January 13, 2012 - (Free Research) The cloud is meant to be easy. So why do so many vendors offer do-it-yourself style hosting solutions with support and architecture completely unsuited to the complexities of an SAP environment? Read this paper to discover an alternative that delivers the services and support necessary to simplify your move to the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Own your process, own your information, own your business with SOA by IBM December 01, 2010 - (Free Research) This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Road to BI Success by SAP America, Inc. March 16, 2010 - (Free Research) There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. Read this active Q&A session on building a successful enterprise BI strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Blackberry, iPhone, and Windows Mobile by BlackBerry June 18, 2009 - (Free Research) Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Information that Drives the Enterprise Storage: Focus on Storage for Virtual Machines by Dell, Inc. and Intel April 07, 2011 - (Free Research) Virtualization puts new demands on storage, so whether you opt for FC, iSCSI or NAS, storage will be a key factor for your virtual environment. Read this e-book for expert tips and suggestions on managing storage for virtual servers and virtual desktops including, ten things to know about storage for VMs and choosing NAS for virtual machines. (EBOOK) VIEW ABSTRACT | GO TO

Evaluating and Selecting a Secure, Managed File Transfer Solution by Ipswitch File Transfer February 21, 2011 - (Free Research) This paper examines how recurring file and data transfers are the lifeblood of your organization, so each one is critical to your success. Ipswitch File Transfer’s line of solutions help your organization automate and streamline your most complex data transfers and workflow processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

October 2011 SharePoint eZine: The Hidden Costs of SharePoint Server 2010 Implementations by SearchContentManagement November 01, 2011 - (Free Research) In this edition of our quarterly SharePoint e-zine, get expert advice on avoiding surprise expenditures, examples of how customers use ISV products to fill in gaps in SharePoint functionality, and tips to ensure proper staffing so the enterprise gets a ROI. (EZINE) VIEW ABSTRACT | GO TO

HCM Solution Provider Comparison Checklist by Ultimate Software December 22, 2011 - (Free Research) The following solution comparison checklist contains must-have requirements that you must consider as you compare vendors in your search for a leading human capital management (HCM) solution. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

The Top 10 Common Payroll Pitfalls - and How to Avoid Them by Ultimate Software February 07, 2011 - (Free Research) While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Reporting Sound Step to Performance Managements by IBM January 24, 2012 - (Free Research) Using enterprise reporting, an organization can progressively address immediate reporting needs, use business intelligence (BI) capabilities to acquire greater insight, extend BI to more users and prepare a platform for the future that includes the implementation of performance management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White paper: Becoming a Decision-centric Enterprise by IBM December 28, 2011 - (Free Research) This white paper outlines the challenges and solutions associated with becoming a decision-centric organization, including business agility, consumer demands, business control and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Automotive Supplier Accelerates Lean Operations with EnterpriseIQ by IQMS January 06, 2011 - (Free Research) Nissen Chemitec America has utilized several different systems to manage enterprise operations but these systems weren’t designed to meet the specific needs of automotive injection molding suppliers. Nissen selected EnterpriseIQ because it meets manufacturing-specific functionality and automotive industry requirements in a single-database system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quickcast: From Data Warehousing to Insights - Enterprise Analytics by IBM July 11, 2011 - (Free Research) Learn how the NYSE manages more that one Petabyte of data on Netezza and they run applications such as tracking the value of a listed company, performing trend analysis and searching for evidence of fraudulent activity, which was simply unachievable on their old data warehouse. (VIDEO) VIEW ABSTRACT | GO TO

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel June 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Look Beyond Native Database Auditing to Improve Database Security (Forrester Consulting Study) by IBM March 2011 - (Free Research) IBM commissioned Forrester Consulting to conduct a study to better understand business’ existing challenges, growing security and compliance requirements, and the way information security professionals and database administrators are applying enterprise database auditing solutions to address these needs. This paper explores those results in depth. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Simple Guide to the Efficient Enterprise by Dell, Inc. and Intel April 2010 - (Free Research) Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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