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Enabling Compliant Remote Database Account Management by e-DMZ Security August 12, 2010 - (Free Research) Read this paper to find out how some out-of-the-box controls are not always available for direct SQL access. As a result, for many enterprises, SQL access for remote database account management is being done IN THE CLEAR, potentially exposing the enterprise to a critical security breach and significant compliance issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Best Practices for Selecting Midmarket ERP Software by IQMS April 20, 2010 - (Free Research) With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software. (EBOOK) VIEW ABSTRACT | GO TO

Noetix Analytics | The Proven Packaged Data Warehouse Solution by Noetix Corporation April 13, 2010 - (Free Research) Quickly deploy a packaged analytical reporting solution for Oracle EBS built on a robust, scalable data warehouse architecture. Noetix Analytics is faster to implement than other packaged offerings or custom development, delivers the lowest TCO, and enables organizations to achieve an enterprise-wide view of strategic information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc. May 01, 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation August 23, 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco IP Phone Features by Global Knowledge February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TiVo Reduces Call Center Costs by Google GSA March 20, 2009 - (Free Research) Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Veeco: A Leading Instrument Manufacturer Coordinates Its Global Network and Creates “One Veeco” with SAP® Software by itelligence, Inc. August 26, 2010 - (Free Research) Veeco Instruments Inc. had many disparate ERP systems due to growth largely by acquisition. This disparity made it hard to access information and inhibited Veeco’s ability to achieve operational excellence. The SAP All-in-One package offered a robust ERP solution with functionality to automate Veeco processes and eliminate manual intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Data Protector 6.1 software VMware Integration Installation Best Practice by Hewlett-Packard Company November 17, 2009 - (Free Research) This white paper discusses the different ways for installing the Data Protector package and shows the pros and cons of each method. You can choose the method which fits your requirements. At the end of this white paper, a troubleshooting chapter lists error messages and necessary steps for fixing these problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dynamic Case Management – An Old Idea Catches New Fire by EMC Corporation December 28, 2009 - (Free Research) Interest in case management has climbed higher and higher. The convergence of BPM, ECM, business analytics, and event processing will breathe new life into case management. These forces will push document-centric BPM suites toward packaged case management offerings, and this new category of software will emerge as a distinct market by 2013. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server Insider E-zine - Volume 3: Tips for the SQL Server Pro by Dell Inc., Microsoft and AMD August 03, 2010 - (Free Research) Volume 3 of the SQL Server Insider E-zine offers tips for the SQL Server pro. This volume covers the following topics: "Are We There Yet? The Slow Road to SQL Azure," "Finding Your BI Niche in the Cloud," and "The Three Sides of DACPAC with SQL Server 2008 R2." (EZINE) VIEW ABSTRACT | GO TO

How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation April 13, 2010 - (Free Research) How can real-time data integration accelerate SOA projects? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 01, 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dynamic Case Management - An Old Idea Catches New Fire by IBM December 28, 2009 - (Free Research) Interest in case management is growing. This white paper includes five explanations as to why dynamic case management (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Oracle Database Machine by Oracle Corporation September 09, 2009 - (Free Research) This data sheet highlights the features and facts for the Sun Oracle Database Machine, the world's fastest for any type of database workload, and the only database machine that runs transaction processing applications. (DATA SHEET) VIEW ABSTRACT | GO TO

Sage ERP Solutions: Fresh Business Practices for Food and Beverage Manufacturers and Distributors to Meet Today’s Top Three Issues by Sage North America April 26, 2010 - (Free Research) This paper explains how food and beverage companies must employ fresh business practices to profitably meet the challenges the top three issues present. Processes and systems must keep up with customer and consumer demands as well as new regulations. Read on to learn more about these challenges, the top three issues, and how to overcome them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS January 05, 2009 - (Free Research) EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Small Get Mighty: Manufacturing ERP Is Essential but Not Just Any ERP Will Do by IQMS December 2008 - (Free Research) As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Information Management On-Demand by SecureWorks May 2010 - (Free Research) SecureWorks offers a breakthrough alternative to software implementations of Security Information Management solutions - an On-Demand solution that can deliver value to your organisation through rapid deployment, ease of use, and On-Demand expertise. Read this paper to learn more! (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Bitpipe Research Guide: EAI and Web Services by Bitpipe November 2006 - (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises. (RESOURCE CENTER) GO TO

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits of BlackBerry MVS 5.0: A Platform Approach to Mobile Unified Communications by BlackBerry August 2010 - (Free Research) This webcast will discuss how businesses are extending mission critical applications to their mobile workforce and how the use of the BlackBerry Enterprise Platform including BlackBerry MVS can be used to be more productive and save money. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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