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Enabling Compliant Remote Database Account Management by e-DMZ Security
August 12, 2010 - (Free Research) Read this paper to find out how some out-of-the-box controls are not always available for direct SQL access. As a result, for many enterprises, SQL access for remote database account management is being done IN THE CLEAR, potentially exposing the enterprise to a critical security breach and significant compliance issues.
Best Practices in Creating a Strategic Finance Function by SAP America, Inc.
January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc.
March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge
May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation
August 23, 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance.
Why Your Organization Needs to Implement DLP by Trend Micro, Inc.
July 15, 2010 - (Free Research) Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content is appropriate and in compliance with an organization’s policies, statutory obligations and industry best practices. Read this paper to learn more.
Cisco IP Phone Features by Global Knowledge
February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
TiVo Reduces Call Center Costs by Google GSA
March 20, 2009 - (Free Research) Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Northern Trust Turns To Google For More Accurate and Relevant Search by Google GSA
December 01, 2009 - (Free Research) In order to ensure regulatory compliance, Northern Trust's IT department needed a better tool to help employees quickly find the latest forms and information. Using the Google Search Appliance, OneBox and User-Added Results, Northern Trust increased both the accuracy and relevance of all intranet searches. Read this case study.
239% ROI: Database Security & Compliance Case Study by Leading Analyst Firm by Guardium, an IBM Company
January 2008 - (Free Research) Download this Forrester commissioned case study and learn how a global F500 company simplified database monitoring for SOX and generated a 239% ROI and 5.9 months payback without impacting performance or requiring changes to their IT infrastructure.
Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc.
September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
Business Intelligence for the Small to Medium Sized Business by SAP America, Inc.
June 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
What's Happening on Your Shop Floor? by Plex Systems
March 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..
Information Security Magazine: May 2010 - Data: Do you know where it’s going? by Information Security Magazine
May 2010 - (Free Research) This month’s cover story deals with database activity monitoring and how to keep vigilant watch over your data. Other features cover new stealthy and sophisticated malware that aims at hijacking business banking accounts and Windows 7 operating system security improvements. Read on and take a look at all three featured articles and much more.
Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation
January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
E-Guide: Choosing Smartphone Encryption Software for Mobile Security by Sophos, Inc.
May 2010 - (Free Research) If your enterprise users have smartphones, encryption may be a necessity for your organization. In this tip, expert Dave Shackleford describes what to look for in smartphone encryption software. Read on for an in-depth look at the most important factors in choosing an encryption solution and an overview of the available technologies.
10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, Inc.
August 2010 - (Free Research) This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements.
The Evolving Role of the Business Analyst by IBM
June 2008 - (Free Research) With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
Lotus Sametime: Collaborate at the Speed of Business by IBM
December 2010 - (Free Research) This executive brief shows how IBM Lotus® Sametime® software can help your enterprise provide unified communications and collaboration services with an intuitive experience that promotes end-user adoption. See how to protect your investments in existing telephony, audio, video or IT infrastructures.
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