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Your search for keyword: Call Accounting Tools returned 328 results.
 
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Enabling Compliant Remote Database Account Management by e-DMZ Security

August 12, 2010 - (Free Research) Read this paper to find out how some out-of-the-box controls are not always available for direct SQL access. As a result, for many enterprises, SQL access for remote database account management is being done IN THE CLEAR, potentially exposing the enterprise to a critical security breach and significant compliance issues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc.

March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge

May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation

August 23, 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Your Organization Needs to Implement DLP by Trend Micro, Inc.

July 15, 2010 - (Free Research) Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content is appropriate and in compliance with an organization’s policies, statutory obligations and industry best practices. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Active Administrator Version 5.5: Active Directory Management - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research) Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Cisco IP Phone Features by Global Knowledge

February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TiVo Reduces Call Center Costs by Google GSA

March 20, 2009 - (Free Research) Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Northern Trust Turns To Google For More Accurate and Relevant Search by Google GSA

December 01, 2009 - (Free Research) In order to ensure regulatory compliance, Northern Trust's IT department needed a better tool to help employees quickly find the latest forms and information. Using the Google Search Appliance, OneBox and User-Added Results, Northern Trust increased both the accuracy and relevance of all intranet searches. Read this case study.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

239% ROI: Database Security & Compliance Case Study by Leading Analyst Firm by Guardium, an IBM Company

January 2008 - (Free Research) Download this Forrester commissioned case study and learn how a global F500 company simplified database monitoring for SOX and generated a 239% ROI and 5.9 months payback without impacting performance or requiring changes to their IT infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Secure, Simple and Powerful Log Management with Novell® Sentinel™ Log Manager by Novell Inc.

December 2009 - (Free Research) Read this whitepaper to find out how Novell's Sentinel™ Log Management solution simplifies compliance by collecting, storing, analyzing and managing data logs from all across your enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc.

September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Small to Medium Sized Business by SAP America, Inc.

June 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's Happening on Your Shop Floor? by Plex Systems

March 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine: May 2010 - Data: Do you know where it’s going? by Information Security Magazine

May 2010 - (Free Research) This month’s cover story deals with database activity monitoring and how to keep vigilant watch over your data. Other features cover new stealthy and sophisticated malware that aims at hijacking business banking accounts and Windows 7 operating system security improvements. Read on and take a look at all three featured articles and much more.
(EZINE) VIEW ABSTRACT | GO TO

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Information Governance Takes the Next Step Forward by SearchCompliance.com

July 2010 - (Free Research) The growing adoption of enterprise contentmanagement tools for e-discovery, log managementand integrated content archiving is advancinginformation governance strategies.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Choosing Smartphone Encryption Software for Mobile Security by Sophos, Inc.

May 2010 - (Free Research) If your enterprise users have smartphones, encryption may be a necessity for your organization. In this tip, expert Dave Shackleford describes what to look for in smartphone encryption software. Read on for an in-depth look at the most important factors in choosing an encryption solution and an overview of the available technologies.
(EGUIDE) VIEW ABSTRACT | GO TO

10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, Inc.

August 2010 - (Free Research) This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Impact Brief: Enabling Cost-Cutting Initiatives with Governance, Risk and Compliance Management Technology by RSA, The Security Division of EMC

August 2010 - (Free Research) Faced with some of the greatest challenges in history, companies are focusing on cutting costs and more stringent fiscal management. Regardless of industry, organizations are reassessing investment budgets, reducing staff and implementing other measures to reduce operational expenses across all business disciplines.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Evolving Role of the Business Analyst by IBM

June 2008 - (Free Research) With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

The Superstar CFO - Optimizing an Increasingly Complex Role by SAP America, Inc.

May 2007 - (Free Research) Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lotus Sametime: Collaborate at the Speed of Business by IBM

December 2010 - (Free Research) This executive brief shows how IBM Lotus® Sametime® software can help your enterprise provide unified communications and collaboration services with an intuitive experience that promotes end-user adoption. See how to protect your investments in existing telephony, audio, video or IT infrastructures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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