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Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc.
December 01, 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts.
VoIP Vulnerabilities by McAfee, Inc.
March 09, 2010 - (Free Research) The malicious behavior that we have seen in other media already plagues Internet voice calls. This report examines vulnerability trends as well as protocol- and application-layer attacks. Read this white paper to gain both a general and technical overview to the threats against VoIP and learn how to protect and remediate against them.
Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate
February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service.
The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc.
June 02, 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its
accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.
September 04, 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
Dealing with Chaos: 4 Steps to Manufacturing Success by Infor
September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
Cisco IP Phone Features by Global Knowledge
February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
eDiscovery Compliance and Its New Requirements: The IT Manager’s Guide to 100% Compliance by Symantec Hosted Services
October 2009 - (Free Research) Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper.
Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software
September 2009 - (Free Research) In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.
A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation
November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Cost Savings with Centralized Virtual Desktops by Citrix
May 2009 - (Free Research) This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.
McAfee Total Protection for Secure Business by Insight
March 2010 - (Free Research) McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor.
Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc.
February 2010 - (Free Research) Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level.
Delivering Operational Excellence with Innovation by SAP America, Inc.
January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
Paper-Free AP with SAP® Solutions: Automated Processing of Vendor Invoices by Esker Inc.
January 2010 - (Free Research) Businesses running SAP solutions still employ paper-driven Accounts Payable processes. As a result, they are limited in their ability to minimize per-invoice costs, improve productivity, and prevent duplicate invoices. Read this paper to learn about the unique value of a comprehensive platform to streamline Accounts Payable processes.
A Guide to the Value of Reliable Data in Manufacturing by DataFlux Corporation
November 2009 - (Free Research) This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data.
What Is Formal Project Management and Who Needs It? by Global Knowledge
August 2009 - (Free Research) This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
Access Control Management-- A Wise Investment in a Down Economy by FoxT
January 2009 - (Free Research) This white paper will discuss the ROI that can be achieved with Access Management including reducing the risk of insider fraud; simplifying and maintaining security during mergers, acquisitions, and layoffs; and reducing audit and compliance costs.
Best Practices for Controlling Skype in your Enterprise by Blue Coat
May 2009 - (Free Research) Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.
The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.
March 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
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