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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Agility Meets Stability: Best Practices for Application Integration by IBM December 28, 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Seven best practices for building applications that meet business requirements by Hewlett-Packard Company September 30, 2011 - (Free Research) How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Requirements for Selecting an Application-Aware Testing Solution by Mu Dynamics April 20, 2011 - (Free Research) Read this document as it captures the key requirements for helping you select an application-aware testing solution to effectively test the scalability, functionality and security of today’s intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 18, 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge May 01, 2009 - (Free Research) This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing The Potential Of Cloud -- How Cloud Drives Value In IT Enterprise by IBM May 18, 2011 - (Free Research) Nearly all CEOs are adapting their business models to cope with IT infrastructure challenges, and cloud adoption can support these changing business dynamics. (WHITE PAPER) GO TO WHITE PAPER

Cisco Prime for Enterprise Introduction: New innovative network management strategy and product portfolio that will help you more effectively manage your wired and wireless networks and the services they deliver. by Cisco Systems, Inc. January 26, 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

3 Steps to Service Assurance: Fostering Effective Data Collection, Analytics, and Reporting by CA Technologies. June 24, 2011 - (Free Research) The process of capturing and analyzing data from many sources for a clear picture of network performance and distributing these metrics can pose a complicated challenge. The effort is worthwhile - successfully performing these activities helps IT identify and isolate problems before they cripple the delivery of critical business services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle: Big Data for the Enterprise by Oracle Corporation December 12, 2011 - (Free Research) By using the Oracle big data appliance with Oracle Exadata, enterprises can acquire, organize and analyze all their enterprise data to make the most informed decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc. November 15, 2011 - (Free Research) This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Archive Solution (EAS) Product Family by ZANTAZ January 2008 - (Free Research) The products in the ZANTAZ EAS family all share a common, distributed architecture engineered for robust scalability, performance, and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aungate Policy Management by ZANTAZ December 2007 - (Free Research) Aungate Real-Time Policy Management technology automatically evaluates documents for their fiscal, legal, operational and historic value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Managed print services programmes for SMBs by ComputerWeekly.com September 2010 - (Free Research) A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Digital Trust in the Cloud: Liquid Security in Cloudy Places by CSC November 2011 - (Free Research) While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Essential OAuth Primer: Understanding OAuth for Securing Cloud APIs by Ping Identity Corporation June 2011 - (Free Research) OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Application Lifecycle Management and HP Quality Center Enterprise by Hewlett-Packard Company September 2010 - (Free Research) From improvements to project planning and requirements management to testing, QA and reporting, read this white paper to find out what's new in version 11.0 of HP's Application Lifecycle Management (ALM) and Quality Center Enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication & collaboration in the Enterprise 2.0 world by Huddle December 2011 - (Free Research) This informative paper describes enterprise 2.0, how you can make the leap from 1.0 to 2.0 as well as real-world examples of successfully engaging web content management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy by Percussion Software, Inc. (E-mail this company) January 2012 - (Free Research) Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system. (EGUIDE) VIEW ABSTRACT | GO TO

Riverbed Helps Triple Gilt Groupe’s Web Traffic Within a Year by Riverbed Technology, Inc. November 2011 - (Free Research) With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Web content management strategy best practices by Ektron, Inc. December 2011 - (Free Research) This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals. (EGUIDE) VIEW ABSTRACT | GO TO

eBook: How to select the right Web content management system by Ektron, Inc. December 2011 - (Free Research) This e-book presents an overview of WCM technology trends and offers expert advice on choosing the right WCM tools for the job. (EBOOK) VIEW ABSTRACT | GO TO

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