Interoperability-Connectivity | Remote Access Technologies | Content Delivery Networks/ Web Application Acceleration | Unified Communications / Voice & Data Convergence | Mobile Device Management | Application Management and Maintenance | Telephony/ CTI/ VOIP | Partnership Management | Managed Service Provider (MSP) | Data and Application Distribution

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Enterprise Video Collaboration: The ROI of Video in Sales, Product Development, and Project Management by TANDBERG, now part of Cisco August 01, 2009 - (Free Research) This report demonstrates how enterprise video collaboration brings a defined ROI. It focuses on everyday use within the enterprise for tasks such as sales, customer care, project management, product development, and talent acquisition. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing Mobility as a Business Imperative: Identifying Savings and Finding the Right Partner by BlackBerry February 19, 2010 - (Free Research) In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Awareness for Service Providers by Blue Coat May 11, 2010 - (Free Research) Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine OpManager 8.5 by ManageEngine July 27, 2010 - (Free Research) OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

An IT Manager’s Guide to Managing Personal Devices in the Enterprise by Sybase, Inc. March 16, 2010 - (Free Research) You can't avoid it any longer: Developing a strategy for managing employees’ personal mobile devices. Get this paper and learn how to create a more secure and manageable mobile enterprise. It’s yours, compliments of Sybase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility Management for Dummies by Sybase, Inc. March 16, 2010 - (Free Research) In this informative Guide, you'll learn why mobility management and security is vital to your business. Plus, we’ll introduce some of the best solutions available today. Get your guide now, compliments of Sybase. (EBOOK) VIEW ABSTRACT | GO TO

Logistics Company Enhances Operations with Efficient Messaging Solution from Dell by Dell, Inc. and Intel December 29, 2009 - (Free Research) Dell, a global provider of PC hardware and enterprise solutions, began working with customers early in the development of Microsoft® Exchange Server 2010. With Dell expertise and Exchange Server 2010, Super Group, a South African supply chain and logistics company, benefits from cost-effective and efficient communications technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaboration in the 2.0 Enterprise by Aspect, Inc. May 2010 - (Free Research) Learn Why Embracing Collaborative Communications is Essential to Your Success. Join your colleagues and luminaries – as they discuss how unified communications and collaboration technologies can help companies break free from "company-centric" ways of looking at technologies, markets, and operations. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Next Generation Messaging Solutions by Dimension Data. June 2010 - (Free Research) Dimension Data's Next Generation Messaging Solutions can help you to improve the way your organisation communicates. Dimension Data in collaboration with Microsoft and guest speaker IDC invite you to listen to a webinar to discuss the way in which next generation messaging can make your objectives a reality. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Turning Customer Interaction into Profitable Relationships: Reaping the benefits of unified customer communication management (CCM) by Pitney Bowes Business Insight July 2010 - (Free Research) Effective customer communication boosts customer loyalty, ensures compliance, and helps control a range of costs. However, most organisations take a fragmented approach to managing enterprise customer communications. Quocirca’s report examines how a CCM strategy can transform the impact of customer communications at every customer touch point. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Integrating CUCM 6.X and Active Directory (AD) by Global Knowledge February 2010 - (Free Research) Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two completely separate companies, the use of AD for management of users in a CUCM system is a common consideration. Read this whitepaper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Layer 2 by Global Knowledge February 2010 - (Free Research) For many years network administrators have expected security breaches to come from outside an organization or at the upper layers of the OSI model. This paper will focus on securing layer 2 switching at the access layer through port security and preventing denial of service (DoS) attacks at layer 2. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Wireless (Cellular) Standards by Global Knowledge January 2010 - (Free Research) When it comes to understanding mobile wireless (cellular) standards, things can get confusing. There are two significant global cellular standards that are in use today. Mobile handsets, including smartphones, usually are designed to support one or the other. This white paper will help you better understand cellular standards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2010: What's New and What's Changed? by Global Knowledge August 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MPLS: What Is It? What Can It Do for Me? by Global Knowledge January 2009 - (Free Research) MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge December 2008 - (Free Research) In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco EnergyWise: Power Management Without Borders by Cisco Systems, Inc. March 2010 - (Free Research) Cisco® EnergyWise is a new energy management architecture that will allow IT operations and facilities to measure and fine-tune power usage to realize significant cost savings. This white paper illustrates how businesses can utilize Cisco EnergyWise with a network enabled by Cisco to better understand the power footprint of their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Systems Approach to Networking Improves Availability, Lowers TCO by Cisco Systems, Inc. November 2009 - (Free Research) This report examines the drivers of network change, defines a systems approach to networking and then details the strategy used by Cisco, the market leader in enterprise networking, to deliver on this vision. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Datacenter Design: Optimizing Networks for Evolving Traffic by Juniper Networks, Inc. May 2010 - (Free Research) Datacenter design is going through a fundamental shift that reflects the growing IT trends toward distributed applications and virtual computing. New computing models require flatter, more flexible networks that are able to handle unpredictable traffic patterns. Read this Q&A to learn more about keeping up with evolving traffic patterns. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Amcom Mobile Connect for BlackBerry: Going Beyond Pagers to Connect Today's Mobile Workforce by BlackBerry June 2010 - (Free Research) With Amcom™ Mobile Connect™, you can simplify communications and strengthen care by using your BlackBerry® smartphone for code alerts, patient updates, lab results, consult requests, and much more. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

#1 Network Contender: Dare to Compare and D-Link Will Prove Itself by D-Link June 2010 - (Free Research) D-Link has proven itself as a network vendor devoted to engineering innovative products that interoperate seamlessly based on standards while leading in energy conservation, self-healing and other design attributes that lower total cost of ownership. Read this newsletter to learn more about integrating D-Link as a second network vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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