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Michigan Hospital Improves Patient Care with Healthy Infrastructure by Intel and HP September 19, 2011 - (Free Research) At Metro Health, doctors use an electronic medical record (EMR) application to look at a patient’s medical history, enter examination notes and diagnoses, write prescriptions and view test results. Learn how Metro Health improved availability and lowered energy bills with a server approach. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gwinnett Medical Center relies on flexible storage to meet goals by Intel and HP September 19, 2011 - (Free Research) Gwinnett Medical Center uses the HP storage area network (SAN) to support almost all of its critical clinical and enterprise management applications. Learn how the SAN supports the hospital system’s full range of McKesson applications, including EHR, pharmacy, physician portal, surgical management, PACS and radiology operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Getting the PACS archive and EHR systems to talk to each other by Ciena June 10, 2011 - (Free Research) Complying with the HITECH Act involves the exchange of data -- such as medical images -- across interoperable systems. Unfortunately, opening up proprietary images enterprise-wide to patients and their physicians can be complex. Inside this expert e-guide, learn how to plan ahead for this process with preparation and testing strategies. (EGUIDE) VIEW ABSTRACT | GO TO

Norman Regional Health System: ROI Case Study by Intel and HP September 16, 2011 - (Free Research) Norman Regional Health System improves reliability, reduces costs, improves patient care and gains $6.1M in benefits with an HP and Meditech solution.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

University Pittsburgh Medical Center Pairs ProtecTIER & XIV to Win Backup Battle by IBM March 24, 2011 - (Free Research) Check out this case study to learn how beyond ease of use, a smaller physical footprint, and lower total cost of ownership – this health enterprise was able to reduce their backup window by 2 hours and achieve deduplication ratios of 24:1 on their data-dense, 13-terabyte Oracle database. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Airbus Americas Case Study: IT Team Delivers Back-up Communications on BlackBerry Smartphones without Increasing Workload or Costs by BlackBerry September 2011 - (Free Research) Access this case study to learn how a company implemented an emergency messaging system with an application that provides an up-to-date contact list pulled from the BlackBerry® Enterprise Server and corporate directory. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

UCHC Leverages Enterprise Job Scheduling to Automate Data Integration Processes by Cisco Systems, Inc. January 2012 - (Free Research) Thinking of launching a data warehousing project? Learn how the University of Connecticut Health Center (UCHC), a leading biomedical research center, healthcare facility, and medical school, achieved end-to end automation of data integration and data loading processes from internal and external data sources to ensure consistent, accurate reporting. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Gaston County Leads the Way with Fluid Data Storage by Dell Compellent January 2011 - (Free Research) The residents of Gaston County, N.C., may enjoy magnificent magnolias and a slower pace of life, but they expect performance from social services like emergency medical services, Medicare, Medicaid, child protective services and public safety. Read this white paper to learn how Gaston County alleviated their storage headaches. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud ERP Implementation Best Practices by Plex Systems November 2010 - (Free Research) This paper explains how ERP systems based on the SaaS model meet manufacturers’ financial goals: low initial capital expense, reduced ongoing operating costs, and a short time to value. Continue reading to learn the five advantages of on-demand ERP systems, commonly referred to as SaaS. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Address all your CRM needs with one system by Infor CRM December 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LAN CAT Pricing Tool / Energy Calculator by Avaya December 2011 - (Free Research) The Avaya LAN Competitive Analysis Tool (LANCAT) provides a comparison of Avaya products vs. competitors in the industry. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Shamrock: Building Supplier Keeps Business Growing by BlackBerry September 2011 - (Free Research) Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell DX Object Storage Platform: Efficiently Store, Access and Distribute Digital Content by Dell, Inc. April 2011 - (Free Research) Information is only as valuable as it is accessible—but keeping data readily available to meet compliance, governance and business intelligence requirements can be cumbersome and expensive. With DX Object Storage, you can finally end the trade-off between cost and accessibility while simplifying your data management. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Assessment Cross-Channel Experience Assessment by IBM November 2011 - (Free Research) This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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