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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Application Management and Maintenance | Data Center Management | Virtualization | Business Intelligence Solutions | Business Process Management (BPM) | Enterprise Systems Management | Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP) | Enterprise Content Management (ECM) | Customer Experience Management (CEM)

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Exchange Server 2010: What's New and What's Changed? by Global Knowledge

August 27, 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc.

February 08, 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company.
(EGUIDE) VIEW ABSTRACT | GO TO

Business Services Innovation: How Top CIOs Take the Lead by Hewlett-Packard Company

December 09, 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
(EGUIDE) VIEW ABSTRACT | GO TO

E-Book: New Enterprise Desktop Chapter 3: Windows 7 Security: Strengths and Weaknesses by Dell and Microsoft

August 17, 2011 - (Free Research) Each new OS is touted as the “Holy Grail” of features that every IT pro has been waiting for. Windows 7 is no different. This chapter looks at the Windows 7 security features such as BitLocker and Action Center, and separates those that really count from those that sound better on paper.
(EBOOK) VIEW ABSTRACT | GO TO

Real World SOA Stories by IBM

December 28, 2011 - (Free Research) Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories.
(EBOOK) VIEW ABSTRACT | GO TO

CBS E-Book: The Next Generation of Mission-Critical Computing by Oracle Corporation

April 14, 2011 - (Free Research) View this E-Book to discover why Oracle's SPARC T3 servers represent the next wave of innovation for mission-critical computing and are a logical next step for dealing with today’s most critical data center challenges. 
(EBOOK) VIEW ABSTRACT | GO TO

The Customer Experience Edge by SAP America, Inc.

July 25, 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.
(EBOOK) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Gartner Magic Quadrant For WCM 2011 by Ektron, Inc.

November 10, 2011 - (Free Research) WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Top Server Virtualization Trends and Management Challenges by Dell and VMware

June 03, 2010 - (Free Research) This expert E-Guide from SearchServerVirtualization.com discusses some of the obstacles facing administrators managing virtual environments. Explore the "side effects" virtualization can bring to the data center and learn how implementing a few new tools can help alleviate some of these pain points.
(EGUIDE) VIEW ABSTRACT | GO TO

Manufacturing Technology Trends by Plex Systems

January 30, 2012 - (Free Research) In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand.  In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year.
(EGUIDE) VIEW ABSTRACT | GO TO

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM

November 17, 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CBS E-Book: Converged Hardware Management by Oracle Corporation

April 14, 2011 - (Free Research) View this interactive E-Book to learn how Oracle Enterprise Manager Ops Center can dramatically improve your converged datacenter operations and productivity.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Best Practices for Managing Virtual Environments by Dell and VMware

February 22, 2011 - (Free Research) In this e-guide from SearchServerVirtualization.com, gain expert advice on how to handle data center growth with capacity planning and resource provisioning. Learn how performance management and capacity planning go hand-in-hand and find out how to interpret capacity management metrics to reduce costs and simplify management.
(EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc.

January 09, 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Address all your CRM needs with one system by Infor CRM

December 19, 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assessment Cross-Channel Experience Assessment by IBM

November 17, 2011 - (Free Research) This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ALM eBook by Hewlett-Packard Company

November 22, 2011 - (Free Research) Read this e-book to learn how to approach application lifecycle management (ALM) in order to deliver the timely, effective, modern applications that real business outcomes rely on.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Information that Drives the Enterprise Storage: Focus on Storage for Virtual Machines by Dell, Inc. and Intel

April 07, 2011 - (Free Research) Virtualization puts new demands on storage, so whether you opt for FC, iSCSI or NAS, storage will be a key factor for your virtual environment. Read this e-book for expert tips and suggestions on managing storage for virtual servers and virtual desktops including, ten things to know about storage for VMs and choosing NAS for virtual machines.
(EBOOK) VIEW ABSTRACT | GO TO

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Differentiate Your Company with Complete CRM by Oracle Corporation

February 02, 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Digital Trust in the Cloud: Liquid Security in Cloudy Places by CSC

November 17, 2011 - (Free Research) While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Pillars of SharePoint Governance by Quest Software

January 30, 2012 - (Free Research) In this new Quest white paper, learn the five pillars of SharePoint governance, and how preparing for an ever-changing SharePoint environment ensures success.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry Platforms for Every Business and User Need by BlackBerry

September 15, 2011 - (Free Research) As BlackBerry smartphones continue to proliferate beyond the corporate enterprise, Research In Motion has introduced two new server options for businesses. This paper discusses each server option and how to chose the one that is right for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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