Storage Security | Fraud Detection & Prevention | Operational BI | Service Oriented Architecture (SOA) | Security Policies | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Content Management (ECM) | Web Transaction Control Gateways | Enterprise Data Protection and Privacy | Grid/ Utility Computing

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Zappos & APM Best Practices: How an eCommerce Leader Drives Revenue and a "WOW" Customer Experience with dynaTrace by dynaTrace software, Inc. February 23, 2010 - (Free Research) Zappos has become a billion dollar e-commerce leader not by just selling shoes, but by also re-writing many of the rules binding traditional corporate culture. They view their unique culture as the key driver of their extraordinary success - and at Zappos’ Core Value #1 is "Deliver WOW through service." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Combat Cybercrime, Demonstrate Compliance and Streamline IT Operations by ArcSight, Inc. March 02, 2010 - (Free Research) This whitepaper discusses the requirements for a universal log management solution and specifically describes how ArcSight Logger 4 delivers on those requirements. A recent cyberespionage incident at Boeing Corporation is highlighted as an example. Read more to find out. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management Ecosystems: Making Disconnected Technologies Play Nice Together by Clickability, Inc. March 09, 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management - Financial Excellence and Beyond by SAP America, Inc. February 01, 2008 - (Free Research) Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Mitigating Against Web 2.0 Attacks by SonicWALL February 26, 2010 - (Free Research) This IT Briefing addresses Web 2.0 in regards to social networks and the various threats they present. It discusses the implications of social networking websites, trust and security issues associated with those sites, and what organizations can do to keep themselves safe. Read on to learn more. (IT BRIEFING) VIEW ABSTRACT | GO TO

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