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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Selecting a Cloud Email Services Provider for SMBs by Mimecast June 29, 2011 - (Free Research) Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market. (PRODUCT REVIEW) VIEW ABSTRACT | GO TO

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 01, 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mitigating the Risks of Email Outages by Mimecast June 23, 2011 - (Free Research) Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Shamrock: Building Supplier Keeps Business Growing by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Video: LotusLive Suite by IBM January 17, 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Closing the print security gap by ComputerWeekly.com November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft March 20, 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. (VIDEO) VIEW ABSTRACT | GO TO

Exchange Server 2010: What's New and What's Changed? by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems September 13, 2005 - (Free Research) Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Email Compliance, Policy, and Management by M86 Security July 19, 2011 - (Free Research) This paper details how organizations are affected by government and industry regulations and explains how to simplify compliance management through well-controlled policy, thoughtful planning and flexible email security solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Email archiving services by Arrow Electronics, Inc. June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Email Security in the Cloud: More Secure! Compliant! Less Expensive! by CSC November 2011 - (Free Research) Strategies to secure enterprise email ultimately lead to the selection and deployment of a specific approach to email security: on premise, cloud-based, or hybrid. These choices are critical success factors in realizing the business benefits of enhanced security, sustained compliance, and lower-cost operations. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Magic Quadrant For WCM 2011 by Ektron, Inc. November 2011 - (Free Research) WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft March 2009 - (Free Research) In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

The Proven ROI of Development Testing: An in-depth analysis of Coverity customer experiences by Coverity February 2012 - (Free Research) Development testing has been proven to find more bugs and identify problems in complex code much faster than any other method. In this white paper you will learn about the ROI realized by twelve companies utilizing development testing in a wide range of industries and learn how to build your own business case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Cloud Based Security and Archiving Make Sense by Google Apps November 2010 - (Free Research) Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding Hosted and Managed Messaging - An Osterman Research White Paper by ZANTAZ January 2008 - (Free Research) Email messaging is a mission-critical function for virtually all organizations and it is becoming more so. Learn how you can manage email to meet regulation requirements, increase messaging security and reliability, and streamline storage... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun GlassFish ESB, The Lightweight Enterprise Service Bus by Sun Microsystems, Inc. April 2009 - (Free Research) Sun GlassFish ESB has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development</p> (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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