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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving the Experience and Economics of the Campus Network by Juniper Networks, Inc. September 2011 - (Free Research) Most companies today are implementing mobility applications to establish closer relationships with their employees, suppliers and customers. Mobility applications enable the sales force to be extremely reactive, stay connected to their customers, and act on new opportunities in literally seconds. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video: LotusLive Suite by IBM January 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPV6 Transition – Why the rush ? by ComputerWeekly.com December 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Yes You Can Connect Employees' Personal Smartphones by BlackBerry September 2011 - (Free Research) Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Enterprise WLAN Performance by HP and Intel June 2011 - (Free Research) Enterprise networking is increasingly dependent on wireless technologies. Read this white paper to discover the business and technology trends powering this relationship. Also detailed is how a WLAN architecture is paramount to attaining cost-effective and scalable wireless network deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc. January 2012 - (Free Research) Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Address all your CRM needs with one system by Infor CRM December 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the iPad in the Enterprise by Copiun December 2011 - (Free Research) This Tech Guide discusses mobile strategies in the enterprise: manageability, cost, business benefits and - most important - how employees are dictating the need for it. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Embracing Employee-Acquired Smartphones without Compromising Security by BlackBerry September 2011 - (Free Research) More and more users are using their own smartphones at work – and it’s crucial that IT departments have a clearly defined  strategy for dealing with these devices. BlackBerry Enterprise Server Express is a cost-effective solution to help IT manage the challenges of security, cost and IT control while balancing the needs of employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Imason uses DocAve to Migrate Husky Injection Molding Systems to SharePoint 2010 in Less Than Four Months by AvePoint, Inc. January 2012 - (Free Research) This case study details how Husky successfully migrated massive volumes of data in a matter of four months using SharePoint 2010. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle Procurement and Spend Analytics by Oracle Corporation December 2011 - (Free Research) Through complete end-to-end insight into the factors that impact company performance, you can significantly reduce costs, enhance profitability, increase customer satisfaction and gain competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit by BlackBerry September 2011 - (Free Research) Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected by Polycom, Inc. October 2011 - (Free Research) This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming the Challenges of Enterprise Mobility by Dell, Inc. and Intel August 2010 - (Free Research) This white paper examines both the advantages and challenges of mobile computing, and how Dell and Intel are collaborating to provide solutions that address the key facets of mobile computing: productivity, security and manageability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Grade 'Bring Your Own Device' Strategies by SAP America, Inc. September 2011 - (Free Research) This Aberdeen Group paper provides analyst insight into the drivers, benefits and pitfalls of the Bring-Your-Own-Device (BYOD) phenomenon and offers recommended actions to take to avoid IT risk. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Creating the Enterprise-Class Tablet Environment by BlackBerry December 2011 - (Free Research) Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Enterprise Mobility - Solution Overview Animation by Hewlett-Packard Limited January 2012 - (Free Research) Discover more about anywhere, anytime connectivity and on-demand mobility, enabling better communication and connection with employees, customers, and others. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Limited January 2012 - (Free Research) Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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