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IT Service Management: Why CIOs Should Care by Numara Software December 16, 2009 - (Free Research) IT service management has matured from managing trouble tickets to provide valuable insights across all functions of a business. What is its appeal to the CIO? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lower Costs and Maximize Efficiency with SAP Hosting: Creating an Integrated e-Business Solution to Improve Your Business by Freudenberg IT June 16, 2009 - (Free Research) Read this paper to learn how Freudenberg IT (FIT) provides everything you need for a complete integrated e-business solution. FIT provides the applications infrastructure and technical day-to-day applications support; the required care to better ensure that your SAP environment is always there and is always performing optimally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp. February 17, 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Indexing Text and HTML Files with Solr, the Lucene Search Server : A Lucid Imagination Technical Tutorial by Lucid Imagination February 19, 2010 - (Free Research) Apache Solr is the popular, fast open source enterprise search platform using Lucene as its core search engine. It is highly scalable, providing distributed search and index replication, and it powers the search and navigation features of many of the world's largest internet sites. Access this tutorial to learn more about indexing with Solr 1.4. (TRAINING GUIDE) VIEW ABSTRACT | GO TO

Top Five Ways to Fix Application Vulnerabilities Without Touching Code by Guardium, an IBM Company February 12, 2010 - (Free Research) This podcast discusses the top five approaches that enterprises can take to improve application vulnerabilities. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

File Integrity Monitoring: Secure Your Virtual and Physical IT Environments by Tripwire, Inc. October 2008 - (Free Research) Read this paper to discover how Tripwire Enterprise is the first solution to effectively combine configuration assessment and file integrity monitoring, enabling automated and sustainable configuration control throughout virtual and physical infrastructures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Security Reporter Version 3.6.3 by ScriptLogic Corporation April 2009 - (Free Research) In large networks, the sheer number of permission settings makes it almost impossible to gain a clear overview of overall security, and checking that all those permission are in compliance with corporate and regulatory standards is a Herculean task. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Best Practices in Managed File Transfer Solutions by nuBridges, Inc. March 2010 - (Free Research) Today's enterprise must be collaborative, responsive and agile in order to meet the challenges created by globalization, increased competition and compliance. To help enterprises analyze the solutions that are currently available, nuBridges presents a discussion of the key best practices that define enterprise-class Managed File Transfer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crystal Reports Server 2008 by SAP BusinessObjects November 2009 - (Free Research) Decreases time creating and sharing reports and dashboards. Empowers end users to view and access reports themselves. (TRIAL SOFTWARE) GO TO

Video: Windows 7 Enterprise and BranchCache by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) BranchCache and Windows 7 Enterprise can help WAN utilization and increase responsiveness when accessing documents, web pages, and videos stored on file servers and internet sites running on Windows Server 2008. Watch this video to learn how. (VIDEO) VIEW ABSTRACT | GO TO

5 Ways VMware vSphere Improves Backup and Recovery by Veeam Software November 2009 - (Free Research) VMware's latest enterprise-level hypervisor product suite, vSphere, includes many new features and technological enhancements over its predecessor, VMware Infrastructure 3 (VI3). This white paper focuses on how VMware improved various storage technologies, how they relate to data backup and recovery, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Security Reporter for SharePoint Version 3.6.3 by ScriptLogic Corporation April 2009 - (Free Research) With more and more sensitive data moving from file servers to SharePoint sites, it's important to keep a close eye on what users can access documents, what users have permissions to change the SharePoint sites, and what documents are getting modified. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

BlackBerry HIPAA Compliance by BlackBerry November 2006 - (Free Research) Non-compliance with HIPAA can affect the integrity and security of an organization's entire IT system. Read this paper to learn how combining technologies with security policies can help your organization reduce the risks associated with mobile devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry March 2009 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

IDC Technology Spotlight - Cloud Storage - The Efficient Way to Augment Storage Infrastructure by Iron Mountain Digital April 2009 - (Free Research) This white paper explains the three ways in which IT professionals can curb file-based storage sprawl and control storage costs within the enterprise. Download this paper to learn how to overcome this challenge with a cloud-based solution. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Unveiling the Security Illusion: The Need for Active Network Forensics by Solera Networks February 2010 - (Free Research) Read this paper to learn the most dangerous threats are those that are already inside the network. Whether they’re compromised systems or renegade users, left unchecked, the damage potential of these threats can quickly escalate, since once inside they can do nearly anything they want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transfer Volumes: Accelerating files, email and backup with fewer resources by Blue Coat July 2009 - (Free Research) This webcast discusses the top five challenges in enterprise networks, data and server consolidation challenges, performance issues and solutions, best practices for network architecture management, and Blue Coat's vision for addressing these issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Ontrack® PowerControls™ 6.0: Managing Data in Server Environments by Ontrack® PowerControls™ by Kroll Ontrack March 2010 - (Free Research) Ontrack® PowerControls™ saves time and costs to search, recover, restore and manage data in Microsoft® Exchange Server and Microsoft® Office SharePoint® Server environments. It’s easy and offers granular level management to produce quick, relevant results. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc. October 2009 - (Free Research) This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software September 2009 - (Free Research) In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat October 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Rich Media On Steroids: Pumping up network capacity 1000x by Blue Coat July 2009 - (Free Research) Check out this webcast, which explains the uses of video in today's enterprise, discusses video delivery acceleration, reviews actual case studies, and offers resources for more information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

11 Tips for Controlling the Email Archiving Dilemma by Iron Mountain Digital September 2009 - (Free Research) This white paper will cover archiving and email management, eDiscovery and knowledge management, as well as discuss 11 considerations to control your email environment. Discover how to manage email archiving for your mid-sized organization or enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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