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Your search for keyword: Help Desk And Call Management Systems returned 915 results.
 
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Wireless Technologies and Mobile Computing | Unified Communications / Voice & Data Convergence | Mobile Device Management | Application Security | Business Intelligence Solutions | Enterprise Performance Management/ Balanced Scorecard | Help Desk and Call Management | Compliance Management/ Sarbanes-Oxley Compliance | Technology Planning and Analysis | Budgeting, Financial Planning and Analysis

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Becoming the Enterprise Single Sign-on IT Hero: A Case Study by Novell Inc.

January 21, 2010 - (Free Research) Attend this webcast to learn how deploying an enterprise single sign-on (SSO) solution helps organizations deliver near-immediate ROI. Learn how one organization eliminated password-related helpdesk calls and strengthened security, all while reducing costs.
(WEBCAST) GO TO WEBCAST

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Adding Application Control to Your Security Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS

September 2009 - (Free Research) Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must meet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

November 2009 - (Free Research) A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.
(VIDEO) VIEW ABSTRACT | GO TO

Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart Decision-Making in the New Era of New Financial Challenges by Oracle Corporation

March 2009 - (Free Research) Read this white paper to learn why the Monte Carlo modeling method provides a beacon of financial sanity and reliability at a time when consumer confidence is at an all-time low and managers face new levels of accountability and keen public scrutiny in their decision-making.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desperate Times Call for Strategic Measures, Part II by Atos Origin

November 2009 - (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overview of Windows Search Technologies by Global Knowledge

February 2009 - (Free Research) This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry

February 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System by Atos Origin

November 2009 - (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel

July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc.

September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE) VIEW ABSTRACT | GO TO

The Key to Optimizing VoIP Deployments by Blue Coat

December 2008 - (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
(DATA SHEET) VIEW ABSTRACT | GO TO

Journal of Management Excellence - Introducing Management Excellence by Oracle Corporation

June 2008 - (Free Research) A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 2009 - (Free Research) Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group

November 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America Inc

March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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