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Project Liberate: An IBM Complimentary Consulting Engagement to Help Customers Understand Alternatives when Negotiating a Microsoft Enterprise Agreement by IBM June 17, 2010 - (Free Research) Project Liberate, a no-charge service offering from IBM, specializes in identifying opportunities for reducing the expenditure on Microsoft licensing. This whitepaper captures the lessons learned from various Project Liberate engagements worldwide and presents best practices from these case studies as well as advice on negotiating strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Responding to Workplace Disruptions: The Critical Role of the Help Desk by GoToAssist October 22, 2009 - (Free Research) When a workplace disruption hits, you need to act fast to ensure your employees are safe, keep them informed and maintain productivity. And who better to designate as a first responder than your help desk? This new Forrester white paper explores the critical role that the help desk should play in your organisation's business continuity planning. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation August 23, 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pillars of Enterprise Protection: IT Management by Symantec Corporation August 2010 - (Free Research) Infrastructure complexity, multi-pronged security threats, and the challenge of Windows 7 migration require more than a collection of individual point solutions---and more than a "marketing bundle" that integrates solutions with little more than shrink wrap. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Diskeeper 2010 Server edition  by Diskeeper Corporation July 2010 - (Free Research) Servers and workstations slowing down, crashes, required offline maintenance, slow virtual platforms, free space bloating, premature hardware refreshes, spiraling energy consumption, heavy help desk traffic-- check out this solution to see how it improves performance and efficiency on even the busiest servers by preventing fragmentation. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ManageEngine Applications Manager 9.2 by ManageEngine July 2010 - (Free Research) ManageEngine Applications Manager is an availability and performance monitoring software that helps IT Operations and Application Support to ensure high uptime for their business applications in production. (DEMO) VIEW ABSTRACT | GO TO DEMO

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies. December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact™ Of CA Wily Application Performance Management by CA Technologies. June 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Manage Information and Password Security with IBM Tivoli Access Manager for Enterprise Single Sign-On by Prolifics, A Premier IBM Business Partner August 2010 - (Free Research) Forgetting or confusing passwords, failure to update passwords on time, and incorrect password guessing can result in system lockouts and loss of productivity while creating a substantial burden for IT help desks. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing The End-User Experience Across Your Enterprise by ASG Software Solutions February 2010 - (Free Research) Read this paper to learn how the expectations of business users have changed and continue to increase in scope. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Virtualization: Service Level Automation by Dell and VMware May 2010 - (Free Research) This series examines some of the implications of virtualization for small and medium-sized businesses. In this note, we examine opportunities to leverage virtualization to automate service level management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: E-mail Archiving-- Enterprise Scalability & Fast Search by Hewlett-Packard Company - Information Management August 2010 - (Free Research) Read this three part series of presentation transcripts featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. Gary will show you HP’s approach to enterprise scalability and fast search and retrieval capabilities for e-mail archiving. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

E-mail Archiving: Enterprise Scalability & Fast Search by Hewlett-Packard Company - Information Management June 2010 - (Free Research) Listen to this three part series of short videos featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. Gary will show you HP’s approach to enterprise scalability and fast search and retrieval capabilities for e-mail archiving. (VIDEO) VIEW ABSTRACT | GO TO

EMA Radar™ For Business Service Management (BSM): Service Impact Q3 2010 CA Vendor Profile by CA Technologies. June 2010 - (Free Research) This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Information and Analytics: Enabling Business Optimization by IBM April 2010 - (Free Research) Read this paper for an examination of the portfolio of offerings IBM has constructed to help its customers gain competitive advantage from their data by creating an information agenda, building an information platform and applying business analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: SOA Implementation by Oracle Corporation May 2009 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. This e-guide features expert insight into the key areas critical to the successful planning and implementation of an SOA. (EGUIDE) VIEW ABSTRACT | GO TO

Citrix and Intel Deliver Client Virtualization by Citrix June 2010 - (Free Research) Citrix and Intel worked together to deliver local virtual machine desktops, aiming to make virtualization ubiquitous on client devices. The result of the collaboration is Citrix® XenClient™, a local desktop virtualization platform that provides new levels of security and user flexibility for enterprise desktops. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG Brief: FalconStor VTL Hyper-Accelerates Backup by FalconStor Software May 2009 - (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Simplifying Branch Office Management by SearchEnterpriseWAN E-Books March 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies. (EBOOK) VIEW ABSTRACT | GO TO

The Value of Performance Metrics in Managing IT Service by CA Technologies. July 2010 - (Free Research) Read this paper to learn how CA Technologies is helping IT manage changing environments and assure service levels across the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-book: Build an Enterprise-Class Infrastructure with IBM Informix Clusters by IBM June 2010 - (Free Research) Read this e-book for an exploration of the four advantages of clustering, including data redundancy and parallel processing, and such benefits as high availability, rapid scalability, flexibility and maximum resource utilization. (EBOOK) VIEW ABSTRACT | GO TO

Simple Ways to Get the Most from Your Blade Environment by HP and Intel December 2008 - (Free Research) Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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