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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc. January 06, 2012 - (Free Research) Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. (EGUIDE) VIEW ABSTRACT | GO TO

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Reasons Why Enterprises Must Automate DNS, DHCP and IP Address Management by Infoblox January 2012 - (Free Research) Businesses face challenges in managing network challenges and keeping costs low. Discover how implementing an integrated hardened appliance based software can help your company centralize DNS, DHCP and IP address management with enhanced capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

End-to-end Workspace Virtualization Architectural Overview with Cisco by Cisco Systems, Inc. December 2011 - (Free Research) Enterprises evaluating desktop virtualization can use this reference architecture to identify the critical products and technologies needed to deploy a successful DV system. This white paper offers an advanced architecture design that can provide enterprises with a template that facilitates deployment, reduces risk, and accelerates adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fortune 1000 Enterprise with 13000 VMs uses public cloud to manage VM Sprawl and get Cloud Based Disaster Recovery by StorSimple December 2011 - (Free Research) This case study follows the journey taken by BMC Software to find the solution to their expanding VMware storage needs in the data-center and remote offices. In this paper, you'll learn about the solutions considered, how they arrived at the final decision and the benefits realized by using cloud integrated enterprise storage. Read on to learn more (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com June 2010 - (Free Research) Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc. January 2012 - (Free Research) Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Securing Mobile Devices by ISACA January 2012 - (Free Research) While mobile devices have become an integral tool in today’s networked world, providing convenient user access and increased productivity, they don’t come without risk. View this resource for a comprehensive overview of mobile devices including its key impacts and benefits, risks and security concerns, and effective strategies for overcoming them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Smart Archive Strategy from IBM by IBM November 2011 - (Free Research) This white paper provides a comprehensive strategy to efficiently meet the archiving mandate, helps enable more effective management of information over time, unifies structured and unstructured data archiving through common collection and classification technologies and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Small Business Ready for Non-stop Operations? by Avaya October 2011 - (Free Research) Creating a plan for business continuity needs to include one for continuous communications. For small business communications, this is a process that takes thought but not a lot of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating the Cloud by Riverbed Technology, Inc. May 2011 - (Free Research) There are numerous challenges with the cloud approach that may prevent organizations from succeeding with cloud initiatives. It's hard to know what approach is best for your organization- Public cloud or private cloud? And what other aspects should you keep in mind? Check out this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage. and Perform. by IBM November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technical Guide on Windows Security by SearchSecurity.com November 2011 - (Free Research) SearchSecurity.com presents a comprehensive guide to Windows security. Our experts help you discover all of the security enhancements made to Windows 7, including BitLocker, AppLocker, DirectAccess and the Win7 Firewall. You’ll learn how to use these tools to help your organization better manage your Windows security efforts. (EGUIDE) VIEW ABSTRACT | GO TO

Closing the Data Privacy Gap White Paper: Protecting Sensitive Data in Non-Production Environments White Paper by IBM August 2011 - (Free Research) Companies rely on critical applications to support daily business operations, so it is essential to ensure privacy and protect data no matter where it resides. Find out how organizations are protecting and securing their business-critical information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PAC White Paper: Building a foundation for growth with SAP Business All-in-One and the fast-start program by SAP America, Inc. January 2012 - (Free Research) This white paper gives an insight into the challenges faced by small to medium sized enterprises (SME’s), and how SAP Business All-in-One solutions can help organizations to build a solid IT foundation for the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel June 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Efficient Data Center by Dell, Inc. and Intel June 2010 - (Free Research) Dell is moving well beyond industry expectations to unlock data center efficiency and help organizations work toward the goal of returning as much as 50 percent of their IT budgets. Read this white paper to learn about the Dell Efficient Data Center model and how it can help lower costs and increae IT efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM eX5 systems help Acxiom transform IT With 5th Generation IBM Enterprise X-Architecture - A Case Study by IBM November 2011 - (Free Research) Acxiom is a leader in marketing services and technology, combining consumer data, analytics and consulting to support successful marketing campaigns worldwide. Business need: Issues of IT management, utilization and increasing costs.The solution Acxiom used increased application performance and reduced power consumption by more than a megawatt. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Planning for Cloud: How enterprise architecture management can help drive your IT transition by IBM September 2011 - (Free Research) Is your organisation ready to explore the benefits of cloud computing? Read this white paper from IBM and discover how an enterprise architecture approach can help you take the first critical steps to success with Cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: SaaS-Based ERP Can Help With IT Governance by Plex Systems January 2012 - (Free Research) A recent Gartner study unexpectedly found that Software as a Service (SaaS) enterprise resource planning (ERP) systems reinforce IT governance policies. In this expert guide, learn how SaaS ERP platforms can be customized, are simpler to use than on-premise ERP, and support better IT governance. (EGUIDE) VIEW ABSTRACT | GO TO

Ask Questions Until You Get the Right Answers and the Right Network by Cisco Systems, Inc. December 2011 - (Free Research) Establishing a relationship with a trusted reseller can help you turn your network into something that matches your business and fulfills the specific needs of your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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