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Your search for keyword: Information Systems Customer Service Needs returned 898 results.
 
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Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP) | Business Intelligence Solutions | Customer Service (General) | Customer Information Management/ Customer Databases | Customer Experience Management (CEM) | Wireless Technologies and Mobile Computing | Enterprise Performance Management/ Balanced Scorecard | Data Quality | Databases

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Dealing with Chaos: 4 Steps to Manufacturing Success by Infor

September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution

July 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
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Are Your Business Critical Systems Capable of Scaling to Match Increased Demand? by Red Hat

January 2010 - (Free Research) Carnation auto needed to establish a centralized IT system that would consolidate information across the entire Indian automobile industry landscape to provide their customers with a wide array of services. Read this case study to see how they used applications in the SAP Business Suite on Enterprise Linux to help them.
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Infor CRM for Travel & Leisure by Infor CRM

July 2009 - (Free Research) Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.
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Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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CRM for the Professional on the Go by BlackBerry

December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Winning with HP Integrity Servers for SAP with Windows Server 2003 by Arrow ECS HP Group and Intel

October 2007 - (Free Research) Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG.
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Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance

March 2010 - (Free Research) As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
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Case Study: Tomax leverages open source Business Intelligence to bring critical information access to retail operators by Jaspersoft

March 2010 - (Free Research) In the retail world, success depends on continuous, rapid-fire decision-making based on accurate information. Enterprise retail management solutions must include a robust reporting framework and analytics capabilities. Read this paper to learn how Jaspersoft technologies enabled Tomax to achieve complete, cost-effective information delivery.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation

January 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.
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Oracle Business Brief: Keeping Hold of Your Customers, Especially in Tough Economic Conditions by Oracle Corporation

February 2010 - (Free Research) Oracle provides Customer Relationship Management and Enterprise Resource Planning applications, middleware and database software tailored to the customer retention needs of midsize organizations. This Oracle Business Brief explains how these solutions help you retain customers cost-effectively through optimized information and improved flexibility.
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The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
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Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Baker Tilly Increases Productivity with Windows 7 by Dell, Inc. and Intel

December 2009 - (Free Research) In this videocast, customer Baker Tilly talk about their enterprise-wide migration to Windows 7 and how they experienced greater performance and stability, increased remote access to information, and improved overall efficiency allowing them to better service their client's needs.
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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft

June 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fixing Enterprise Search by Information Builders

June 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Mart Consolidation and Business Intelligence Standardization: Getting the Most Value Out of Information by SAP America, Inc.

March 2010 - (Free Research) Making information more broadly and easily available to more users throughout an organization - and beyond the organization - has never been a more strategic corporate imperative. In growing numbers, enterprises are coming to understand the value of placing consistent, integrated data into the hands of everyone who needs it.
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Cloud Success in Seven Steps with External Monitoring by Webmetrics, a Neustar service

February 2010 - (Free Research) The use of cloud computing, both internal and external, will grow considerably in the near future. Because of the increased dependency on external parties, the business and IT complexity associated with these solutions is greater than with previous IT waves. The 7 steps outlined in this paper can help you better manage this increased complexity.
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Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat

April 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.
(VIDEO) VIEW ABSTRACT | GO TO

How the Fastest Growing Companies Use Business Intelligence by Information Builders

June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Precise for Storage Tiering: Optimize EMC Symmetrix and CLARiiON Storage for Performance and Cost by Precise

March 2010 - (Free Research) To an application owner, storage can be a black box. Achieving high performance at low cost is difficult and knowing which data to allocate to which tier requires deep knowledge about the value of the data. Precise for Storage Tiering gives customers the information they need to map their enterprise application data to the “right” storage solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions

February 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content.
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