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Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AirMagnet WiFi Analyzer by AirMagnet, Inc. February 25, 2010 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 14, 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Troubleshooting Messaging Delays by BlackBerry January 07, 2009 - (Free Research) This webcast will cover topics: Messaging server health issues, Using BlackBerry® Enterprise Server logs, Troubleshooting email message flow issues, Troubleshooting wireless email message reconciliation issues etc. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP Application Environments by Arrow ECS HP Group and Intel October 05, 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Enterprise WAN Optimization: Delivering faster applications to any user, anywhere by Blue Coat March 01, 2009 - (Free Research) This white paper looks at the specific issues behind application performance problems and how to resolve them within an ADN environment. It explores how important acceleration technologies such as bandwidth management, compression, protocol optimization, byte caching, and object caching can optimize key enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Mitigating Against Web 2.0 Attacks by SonicWALL February 26, 2010 - (Free Research) This IT Briefing addresses Web 2.0 in regards to social networks and the various threats they present. It discusses the implications of social networking websites, trust and security issues associated with those sites, and what organizations can do to keep themselves safe. Read on to learn more. (IT BRIEFING) VIEW ABSTRACT | GO TO

Exchange Insider E-Zine - Volume 4: The Exchange Migration Path Is Paved With Caution by SearchExchange February 01, 2010 - (Free Research) Last year was a difficult one for many businesses. Most IT departments saw reductions in their budgets and staff. Volume 4 of the Exchange Insider e-zine looks at how diminished budgets will affect IT pros’ migration plans in 2010—and where the recent release of Exchange Server 2010 fits into their roadmaps. (EZINE) VIEW ABSTRACT | GO TO

Overcoming problems with RAID by Dell, Inc. and Intel August 27, 2009 - (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 5 Critical Steps for an Effective Disaster Recovery Plan by InMage Systems January 29, 2010 - (Free Research) Maintaining some form of business continuity plan is imperative for your business. Designed to provide a way for an enterprise to continue business operations in the event of a business interrupting catastrophic disaster, business continuity plans can protect your data and business operations if the unthinkable happens. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting the Blackberry Enterprise Solution by BlackBerry January 07, 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Troubleshooting Enterprise Activation Issues by BlackBerry January 07, 2009 - (Free Research) This webcast will cover the following topics: Enterprise activation overview, Prerequisites for enterprise activation, Troubleshooting stage 1 issues: activation, Troubleshooting stage 2 issues: verifying encryption etc. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc. November 09, 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 3 by CIO Decisions October 2008 - (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. (EZINE) VIEW ABSTRACT | GO TO

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console by Oracle Corporation October 2008 - (Free Research) This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manufacturing Operations Management: Choosing Between ERP Extension and Dedicated Platform by Apriso Corporation November 2009 - (Free Research) This paper describes the issues to consider when comparing a dedicated manufacturing operations platform with an ERP supplier's operations management extension. It’s based on interviews with two sources. One uses the dedicated platform approach and one uses an ERP application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Solid-State Drives by SearchStorage.com February 2010 - (Free Research) It's small, it runs cool, it's power efficient and it’s lightning fast. There's an awful lot to like about solid-state storage. Put it head-to-head with traditional spinning media and it wins on nearly all counts, with admittedly some not yet fully resolved issues related to long-term reliability and price. (EGUIDE) VIEW ABSTRACT | GO TO

Analyst Webcast with Merv Adrian: Leverage your Data Assets Across the Global Enterprise by Sybase, Inc. March 2010 - (Free Research) As IT infrastructures grow more complex there is a need for data to be synchronized, integrated, consolidated, and migrated. Watch this webcast to learn about the critical issue of data integration environments in the enterprise and how Sybase can help your organization meet its data replication, data movement and real-time reporting needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: SAP upgrade tips and best practices by Panaya, Inc. March 2010 - (Free Research) SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues. (EBOOK) VIEW ABSTRACT | GO TO

The Movement to Virtualization: Nemertes Research and Altor Networks on Cloud Security by Altor Networks February 2010 - (Free Research) Watch this webinar, with Nemertes Research and Altor Network, and learn about the trends of moving to virtualization, dynamics of the cloud, security challenges virtualization gives us, issues of compliance, and why existing solutions don’t really fulfill the needs of the enterprise. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leveraging Rule Technology for Decisive Results in Core Business Systems by InRule Technology January 2010 - (Free Research) Business rule technology lets .NET developers and architects manage, integrate and execute complex logic more effectively. It provides business language authoring enabling user-driven logic without custom coding. This demo shows a business user working in Word to edit frequently changing insurance rules, freeing IT to focus on technical issues. (VIDEO) VIEW ABSTRACT | GO TO

Microsoft Exchange Server 2007: Migration Made Easy by mindSHIFT Technologies February 2010 - (Free Research) Microsoft Exchange Server is the most widely used corporate communications system worldwide. This white paper will explain the complex technical issues and costs involved in an in-house migration to Exchange Server 2007 and the benefits associated with a hosted Exchange solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing A Universal Approach To Cleansing Customer And Product Data by SAP America, Inc. June 2009 - (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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