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Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 07, 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. (IT BRIEFING) VIEW ABSTRACT | GO TO

The Customer Experience Edge by SAP America, Inc. July 25, 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience. (EBOOK) VIEW ABSTRACT | GO TO

HP Business Service Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer February 21, 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring The Success of Lean by SAP America, Inc. January 27, 2012 - (Free Research) This article from IndustryWeek features advice on streamlining your business for leaner operations. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Measuring the TCO of Tape Storage Solutions by Oracle Corporation March 01, 2010 - (Free Research) This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

IDC - Best Practices in Business Continuity and Disaster Recovery by Riverbed Technology, Inc. January 12, 2012 - (Free Research) Business continuity and disaster recovery can mean a rapid return to operations or financial downfall. This IDC white paper highlights the challenges and best practices for implementing continuity and recovery solutions, and details how Riverbed WAN optimization solutions enable firms to meet their recovery requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Scorecard and Strategy Management by Oracle Corporation June 21, 2011 - (Free Research) This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Enterprise performance management by ComputerWeekly.com August 19, 2010 - (Free Research) Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Your Enterprise Database Security Strategy (Forrester Consulting Report) by IBM September 28, 2009 - (Free Research) Database security is the last line of defense, so it deserves greater focus on the protection of private data from both internal and external attacks than IT pros have traditionally given it. Read this paper to learn what steps you can take to improve database security in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage. and Perform. by IBM November 14, 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc. February 06, 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems February 01, 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best-In-Class Spend Management Hinges On Spend Analysis by Ariba, Inc. January 09, 2012 - (Free Research) This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Address The End-To-End Challenges Of Mobile Application Delivery With HP Software by Hewlett-Packard Company January 24, 2012 - (Free Research) As adoption of mobile enterprise applications increases, it's important to take the necessary measures to ensure performance and security. Read this presentation transcript to find out what you need to know about functional testing for mobile apps, including considerations for native vs. browser-based apps, proof of concept case studies, and more! (TRANSCRIPT) VIEW ABSTRACT | GO TO

Building a Best-Run Finance Organization by SAP America, Inc. June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Virtualization Management Needs Revamping by CA Technologies. August 18, 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management: The End User is King by CA Technologies. January 20, 2012 - (Free Research) A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Address the end to end challenges of mobile application delivery with HP Software by Hewlett-Packard Company January 16, 2012 - (Free Research) As adoption of mobile enterprise applications increases, it's important that organizations take the necessary measures to ensure performance and security. View this webcast to find out what you need to know about functional testing for mobile apps, including considerations for native vs. browser-based apps, proof of concept case studies, and more! (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise level security, the Huddle way. by Huddle December 29, 2011 - (Free Research) This paper will give you an overview of Huddle's secure infrastructure and policies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ALM eBook by Hewlett-Packard Company November 22, 2011 - (Free Research) Read this e-book to learn how to approach application lifecycle management (ALM) in order to deliver the timely, effective, modern applications that real business outcomes rely on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 17, 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Aging ERP: When Old ERP is Too Old by Sage Software January 04, 2012 - (Free Research) This analyst insight looks at the performance of companies that have more recent enterprise resource planning (ERP) implementations and compare them to companies that have systems over 15 years old. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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