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Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company
October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
IT Service Management: Why CIOs Should Care by Numara Software
December 16, 2009 - (Free Research) IT service management has matured from managing trouble tickets to provide valuable insights across all functions of a business. What is its appeal to the CIO?
5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.
February 17, 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
BlackBerry HIPAA Compliance by BlackBerry
November 2006 - (Free Research) Non-compliance with HIPAA can affect the integrity and security of an organization's entire IT system. Read this paper to learn how combining technologies with security policies can help your organization reduce the risks associated with mobile devices.
Best practices for delivering better software faster with ALM by IBM
December 2009 - (Free Research) This paper outlines the steps that organizations must take to improve their systems and software development processes, including key best practices. It discusses solutions for unifying fractured, global development groups with existing infrastructures.
Rehosting Mainframe Workloads by Clerity
March 2010 - (Free Research) Read this white paper to learn about Clerity’s unique approach to leveraging existing skill sets, application code, and administrative tools, benefiting the bottom line today and better preparing the enterprise to sustain competitive advantage in the future.
Ten ways to establish a strategic advantage in managing change by IBM
June 2009 - (Free Research) This paper offers ways that companies can establish a strategic advantage in managing change. It suggests a structured approach to managing change amid the complexity of smarter product development in which the rapid evolution of software plays a major part.
Going Beyond Simple Infrastructure Monitoring with HP SiteScope by Hewlett-Packard Company
March 2010 - (Free Research) This paper will showcase many advanced capabilities of HP SiteScope software that can enable an enterprise to monitor more of its infrastructure, including Simple Network Management Protocol (SNMP) by management information bases (MIB), network bandwidth, script and enterprise application monitors.
10 Reasons to choose Talend by Talend
March 2010 - (Free Research) When choosing a data integration solution, companies are confronted with many product choices, multiple sources of information and different vendors. This paper cuts through the confusion with the top 10 reasons companies choose open source for their data integration needs and 31 proof points from actual users of open source data integration.
The EPA's Mandatory Reporting Rule: How It Works and Guidelines to Successful Compliance by SAP America, Inc.
March 2010 - (Free Research) Read prescriptive, step-by-step guidelines to help companies successfully comply with the EPA's Final Mandatory Reporting of Greenhouse Gases Rule. Learn how the right software can help global organizations address the complexity of growing GHG regulations while reducing risks at both the enterprise and local level.
E-Guide: Expert Analysis of Virtual Desktop Deployment by SHI International Corporation
March 2010 - (Free Research) While developing a virtual desktop environment isn't an easy feat, there are many reasons why it's worth the effort. This expert e-guide discusses the various benefits associated with a virtual desktop deployment. Discover why many of today’s enterprises are ready for VDI and explore the common pain points addressed by virtual desktops.
Manufacturing Execution Systems Strategy Update: Trends and Tips for 2010 by Apriso Corporation
March 2010 - (Free Research) Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization.
New! RES PowerFuse 2010 - Free 60 Day Trial Version by RES Software
February 2010 - (Free Research) Download a 60-day trial version of RES PowerFuse 2010 and see how user workspace management software will work for your business. The trial version allows you to evaluate the Enterprise, Standard or MyWorkspace Edition of RES PowerFuse 2010.
Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by JasperSoft
March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain.
Infor - ERP SyteLine by Infor
September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Ten Things You Need to Know about Virtualization by DataCore Software Corporation
November 2009 - (Free Research) Thinking of making the move to “total enterprise virtualization?" Here are some interesting points of view about virtualization you should know coming from the vantage point of a storage virtualization pioneer, DataCore Software.
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