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Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. (ANALYST REPORT) GO TO ANALYST REPORT

Closing the print security gap by ComputerWeekly.com November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 12, 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Managed print services programmes for SMBs by ComputerWeekly.com September 08, 2010 - (Free Research) A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy by ComputerWeekly.com October 01, 2010 - (Free Research) More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: Tackling printing costs in midmarket businesses by ComputerWeekly.com August 03, 2010 - (Free Research) Midmarket organisations face the same challenges as their enterprise counterparts in reducing the complexity and cost of maintaining their print infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluation of managed print service suppilers by ComputerWeekly.com January 25, 2011 - (Free Research) In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Password Management: A Guide to Best Practices by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in Europe: Breaking the Code: Are passwords destined for obscurity? by SearchSecurity.co.UK November 2011 - (Free Research) This feature examines the current state of password security and explains why passwords are no longer an effective means of authentication on their own. Uncover viable alternatives, such as two-factor authentication, biometrics and cloud-based IAM services. (EZINE) VIEW ABSTRACT | GO TO

The Essential OAuth Primer: Understanding OAuth for Securing Cloud APIs by Ping Identity Corporation June 2011 - (Free Research) OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Customer Experience Edge by SAP America, Inc. July 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience. (EBOOK) VIEW ABSTRACT | GO TO

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer February 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine December 2011 by Information Security Magazine November 2011 - (Free Research) Although Windows Vista is seen as a failure in the marketplace, it’s a success in the security world. This month, Information Security Magazine goes behind the curtains of Vista as Paget unveils a firsthand account of her experience, exploring why it’s a success that deserves recognition. (EZINE) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CW+: Analyst's take: Cyber-Ark benefits privileged account management by ComputerWeekly.com December 2010 - (Free Research) Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FoxT Enterprise Access Management by FoxT January 2012 - (Free Research) Uncover an enterprise access management approach that can help strengthen security, enforce compliance and streamline administration across the entire enterprise. View now to explore its four essential elements including centralized administration, contextual authentication, adaptive authorization, and automated audit and compliance reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Czech Republic Ministry of Foreign Affairs by IBM January 2010 - (Free Research) With IBM, the Ministry of Foreign Affairs was able to launch its ePassport system in just six months—enabling it to obey a new country law as it went into effect. This comprehensive system used IBM Business Partner document readers, fingerprint and photo. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

AD to LDAP Through Virtualization by Radiant Logic, Inc. January 2012 - (Free Research) Most enterprises already have a heavy investment in Active Directory. Find out how your business can leverage AD for a more efficient and responsive identity management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Cloud Applications without Disrupting your Infrastructure by Radiant Logic, Inc. October 2011 - (Free Research) This paper first explores the challenges of adding cloud applications to IAM infrastructures, and then explains how a federated identity service based on virtualization can enable single sign-on across your enterprise and cloud applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CISO Briefing: How Security Can Enable Top IT Priorities for 2011 by FoxT June 2011 - (Free Research) This white paper will tell you why Enterprise Access Management can keep your business network more secure than other security tools, and will also help a CIO and CISO work together to achieve their top security goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Instant Messaging Tough Enough for Business: No Server Required by CA Technologies. September 2008 - (Free Research) This white paper discusses the important benefits that business IM can provide to any sized organization, the risks that organizations face from unmanaged use of IM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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