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What's Happening on Your Shop Floor? by Plex Systems March 31, 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge December 2008 - (Free Research) In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Management: What the Mid-Market Can Learn from Large Enterprises by SAP America, Inc. January 2012 - (Free Research) This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Three Steps To Strategic Planning Excellence In Wholesale Distribution Companies by SAP America, Inc. January 2012 - (Free Research) This paper outlines a set of core analytics customized for wholesaler-distributors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Enhance Customer Interactions by Infor CRM December 2011 - (Free Research) This white paper details tactics for improving your customer interaction efforts for more successful business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc. January 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Address all your CRM needs with one system by Infor CRM December 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

Video: Customer Lifetime Value for IT by IBM January 2012 - (Free Research) With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

HP Enterprise Applications Services for Microsift Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited January 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Low cost handsets & entry level smartphones by ComputerWeekly.com February 2011 - (Free Research) Though unprecedented changes have occurred in the last couple of years that have revolutionised the handset market, particularly at the top end of the market inhabited by smartphones, the low end market represents a continuing opportunity as emerging market individuals become connected in coming years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft March 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. (VIDEO) VIEW ABSTRACT | GO TO

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Fluid Data Architecture Pays Off for CMA by Dell Compellent June 2010 - (Free Research) Financial institutions worldwide depend upon the credibility and security of Credit Market Analysis (CMA’s) products and services daily. CMA’s approach to market analysis creates large volumes of highly sensitive data that require secure management and storage. CMA has been running a Dell Compellent enterprise storage solution for over two years. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the print security gap by ComputerWeekly.com November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com September 2010 - (Free Research) With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Magic Quadrant For WCM 2011 by Ektron, Inc. November 2011 - (Free Research) WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc. July 2011 - (Free Research) Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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