Data Mining | Data Security | Virtualization | Customer Data Integration | Customer Experience Management (CEM) | Statistical Data Analysis | Customer Relationship Management (CRM) | Customer Information Management/ Customer Databases | Social Networks and Community Management | Storage Security

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DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 07, 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-end Workspace Virtualization Architectural Overview with Cisco by Cisco Systems, Inc. December 22, 2011 - (Free Research) Enterprises evaluating desktop virtualization can use this reference architecture to identify the critical products and technologies needed to deploy a successful DV system. This white paper offers an advanced architecture design that can provide enterprises with a template that facilitates deployment, reduces risk, and accelerates adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fortune 1000 Enterprise with 13000 VMs uses public cloud to manage VM Sprawl and get Cloud Based Disaster Recovery by StorSimple December 01, 2011 - (Free Research) This case study follows the journey taken by BMC Software to find the solution to their expanding VMware storage needs in the data-center and remote offices. In this paper, you'll learn about the solutions considered, how they arrived at the final decision and the benefits realized by using cloud integrated enterprise storage. Read on to learn more (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Customer Experience Edge by SAP America, Inc. July 25, 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience. (EBOOK) VIEW ABSTRACT | GO TO

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer February 21, 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Securing Mobile Devices by ISACA January 27, 2012 - (Free Research) While mobile devices have become an integral tool in today’s networked world, providing convenient user access and increased productivity, they don’t come without risk. View this resource for a comprehensive overview of mobile devices including its key impacts and benefits, risks and security concerns, and effective strategies for overcoming them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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