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Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy by SAP America, Inc. April 24, 2009 - (Free Research) Even when times are good, sales force effectiveness commands management attention: after all, the success of the sales force is integral to profitable growth. But in a tough economy, retaining customers and reducing costs become paramount, and thus sales force effectiveness truly takes center stage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc. March 12, 2010 - (Free Research) Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Mart Consolidation and Business Intelligence Standardization: Getting the Most Value Out of Information by SAP America, Inc. March 12, 2010 - (Free Research) Making information more broadly and easily available to more users throughout an organization - and beyond the organization - has never been a more strategic corporate imperative. In growing numbers, enterprises are coming to understand the value of placing consistent, integrated data into the hands of everyone who needs it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation January 22, 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing: An Overview by Joyent August 12, 2010 - (Free Research) This paper addresses potential business concerns and prevalent misperceptions of cloud computing and offers interested businesses concrete advice for making informed decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Establish a Strategic Advantage in Managing Change by IBM August 17, 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development. (WEBCAST) GO TO WEBCAST

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft September 14, 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-Time Data Integration for Data Warehousing and Operational Business Intelligence by Oracle Corporation January 19, 2010 - (Free Research) Read this white paper for a discussion of the business reasons to move to real-time data warehousing and common data integration approaches, with an emphasis on using real-time CDC capabilities and Oracle solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies. December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the Business Impact of Support by GoToAssist July 2010 - (Free Research) Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP America, Inc. June 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-kit: IBM Rational Enterprise Analysis and Planning-- Align Strategy and Execution of Business, Technology, and Financial Objectives by IBM August 2010 - (Free Research) The IBM Enterprise Analysis and Planning Executive e-Kit contains white papers, brochures, briefs, trials, and videos that demonstrate how IBM software can assist business and IT leaders make better decisions about strategic technology and organizational investments, helping you execute faster and enhance stakeholder collaboration.  (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Using Oracle BI with Oracle E-Business Suite: How to Meet Enterprise-wide Reporting Needs with OBI EE by Noetix Corporation January 2009 - (Free Research) Oracle Business Intelligence provides a BI platform that includes many components enabling customers to address their BI requirements for operational, tactical, and strategic reporting. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Misguided, Opportunistic, or Strategic - Where Do You Stand on the Sustainability Ranking? by SAP America, Inc. March 2010 - (Free Research) Across SAP's global customer base, there is a continuum of sustainability approaches – spanning from misguided to opportunistic and strategic. Find out where you rank in this special report from SAP. (Full article) (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc. September 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing Security Management: Moving From Tactical Tool to Strategic Advantage by SecureWorks June 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution November 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing Customer Value with Oracle Business Intelligence Applications by Oracle Corporation December 2007 - (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Panduit Partner Pavilion by Panduit February 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Analyst Whitepaper: Practical Approaches for Securing Web Applications Across the Software Delivery Lifecycle by IBM July 2009 - (Free Research) When web application delivery is implemented in a collaborative, re-peatable, and process-oriented manner, companies can benefit from more efficient development models and more secure applications. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Strategy Real Through the Effective Deployment of Business Performance Optimization Systems by SAP America, Inc. January 2010 - (Free Research) How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient Enterprise: Making a Successful Transition to a Green IT Infrastructure by Dell, Inc. February 2009 - (Free Research) Green IT equals efficient IT - and that equals an efficient and sustainable enterprise with a healthy bottom line. Getting started along the path to a green data center does not have to be a complex undertaking. Read this paper to learn about the three critical steps that can empower CIOs to reduce both infrastructure costs and GHG emissions.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Platform Choice and Oracle Solaris 10 by Oracle Corporation UK Ltd August 2010 - (Free Research) Oracle Solaris 10 is the strategic platform for today's demanding enterprise, delivering proven results on everything from mission-critical enterprise databases to high-performance Web farms, and from large-scale symmetric multiprocessing (SMP) systems to industry-standard x86 systems. Learn about key features and benefits in this data sheet. (DATA SHEET) VIEW ABSTRACT | GO TO

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