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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend August 2011 - (Free Research) This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key insight into the future of public and private cloud computing adoption by Dell, Inc. and AMD August 2011 - (Free Research) This resource provides in-depth analysis and interpretation of the research findings of cloud computing use within public and private sector organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Business Collaboration by Citrix Online Go To Meeting January 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Can you build a cloud in a day? by CA Technologies. June 2011 - (Free Research) Implementing a private cloud into your IT infrastructure can provide unlimited potential for efficient resource utilization. Access this exclusive resource to learn about one of the leading cloud service providers. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Michigan Hospital Improves Patient Care with Healthy Infrastructure by Intel and HP September 2011 - (Free Research) At Metro Health, doctors use an electronic medical record (EMR) application to look at a patient’s medical history, enter examination notes and diagnoses, write prescriptions and view test results. Learn how Metro Health improved availability and lowered energy bills with a server approach. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why Cloud Based Security and Archiving Make Sense by Google Apps November 2010 - (Free Research) Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps July 2010 - (Free Research) Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technical Guide on Windows Security by SearchSecurity.com November 2011 - (Free Research) SearchSecurity.com presents a comprehensive guide to Windows security. Our experts help you discover all of the security enhancements made to Windows 7, including BitLocker, AppLocker, DirectAccess and the Win7 Firewall. You’ll learn how to use these tools to help your organization better manage your Windows security efforts. (EGUIDE) VIEW ABSTRACT | GO TO

ITG Management Brief: Cost/Benefit Case for Enterprise Warehouse Solutions by IBM September 2011 - (Free Research) Data warehousing has emerged as one of the IT world’s fastest growth areas. Demand for high-quality, current information and for tools to interpret and exploit it shows no signs of abating. The report provides an in-depth comparison of three platforms designed for this purpose. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 8 November 2011: Read this week's issue of the UK's leading technology publication, with the news, analysis and opinion that matters to IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we report from the London Cyberspace Conference where world leaders gathered to discuss internet security. We examine the tools available to help migrate from Windows XP to Windows 7; and hear from Royal Bank of Scotland about how to build a business case for virtual desktops. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

HCM Solution Provider Comparison Checklist by Ultimate Software December 2011 - (Free Research) The following solution comparison checklist contains must-have requirements that you must consider as you compare vendors in your search for a leading human capital management (HCM) solution. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

10 Questions HR & Payroll Vendors May Not Want You to Ask by Ultimate Software February 2011 - (Free Research) Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM with the top 10 questions organizations should be asking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Common Payroll Pitfalls - and How to Avoid Them by Ultimate Software February 2011 - (Free Research) While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless Resource Management For Maximum Reliability and Scalability by Juniper Networks, Inc. January 2012 - (Free Research) This white paper explores a scalable, high performance, easily managed WLAN solution that intelligently and effectively manages all network resources to deliver optimized performance and scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc. January 2012 - (Free Research) Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Automotive parts manufacturer creates global file sharing solution for efficient collaboration by Peer Software January 2012 - (Free Research) Read this brief case study to learn how Kiekert teamed up with Peer Software to implement a content management plan that facilitated efficient, reliable collaboration while also minimizing system resources. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Medtronic shares its experiences as an SAP HANA Early Adopter by Cisco Systems, Inc. January 2012 - (Free Research) This case study explains how one company decided on a reporting solution that enabled them to accommodate more data without sacrificing performance. Learn more about SAP Hana and obtain detailed guidelines for successful implementation. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise Reporting Sound Step to Performance Managements by IBM January 2012 - (Free Research) Using enterprise reporting, an organization can progressively address immediate reporting needs, use business intelligence (BI) capabilities to acquire greater insight, extend BI to more users and prepare a platform for the future that includes the implementation of performance management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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