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Microsoft Exchange Server: To Outsource or Not to Outsource by Bsafe Information Systems November 2008 - (Free Research) Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn’t practical. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Services for Manufacturing by SunGard Availability Services January 2012 - (Free Research) To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Special report on SAP by ComputerWeekly.com December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpeakerBox Communications Case Study: Public Relations Firm Gets More from its BlackBerry Solution by BlackBerry September 2011 - (Free Research) Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Customer Experience Edge by SAP America, Inc. July 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience. (EBOOK) VIEW ABSTRACT | GO TO

A Maturity Model Brings Insight and Predictability to the Managed File Transfer Marketplace by Ipswitch File Transfer February 2011 - (Free Research) This paper introduces an innovative tool that is designed to streamline the complex MFT solution selection process by providing IT professionals with a single, reliable source they can use to drill down through a series of requirements to help them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Increase Value of Operations Through Purchase-To-Pay by Ariba, Inc. December 2011 - (Free Research) In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Converged Application Appliances: Delivering Simplicity And Faster Time-To-Application Value by HP and Intel May 2011 - (Free Research) In early 2011, HP tapped Forrester Consulting to evaluate converged application appliances. Forrester found these organizations achieved simplicity, faster time-to-application value, reduced costs, modular scalability, and mitigated IT project risks.More key findings are available in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Sourcing: The Keys to Unlocking Greater Value by Ariba, Inc. December 2011 - (Free Research) This report looks at how a collaborative sourcing approach can help sourcing teams deliver greater value to the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Decision Services: How IBM ILOG’s Business Rule Management System Helps Organizations Deliver Fast Time to Value for Business and IT by IBM December 2010 - (Free Research) This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM’s TS7650 ProtecTIER®: Value Proposition and TCO by IBM August 2010 - (Free Research) Enterprise-class data protection systems with data deduplication such as IBM’s TS7650 ProtecTIER®, have a tremendous value proposition. This paper thoroughly details why you need to incorporate data deduplication into your backup and disaster recovery practices and the benefits you can receive. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Link Between Cloud-Based Commerce and ERP Value by Ariba, Inc. December 2011 - (Free Research) Read this white paper for an overview of how the cloud enables greater collaboration, transparency and efficiency among hundreds of thousands of trading partners on a global scale. Discover how companies of all sizes can benefit from the effects that cloud computing has on enterprise resource planning (ERP) systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing The Potential Of Cloud -- How Cloud Drives Value In IT Enterprise by IBM May 2011 - (Free Research) Nearly all CEOs are adapting their business models to cope with IT infrastructure challenges, and cloud adoption can support these changing business dynamics. (WHITE PAPER) GO TO WHITE PAPER

Business Analytics and Optimization Jumpstart: Embedding analytics to transform insights into action by IBM November 2011 - (Free Research) The combination of a complex world, the vast proliferation of data and the pressing need to stay ahead of the competition has sharpened focus on using analytics within organizations. Analytics-driven organizations are outperforming their competitors by connecting people with trusted information, enabling them to make real-time decisions. (WHITE PAPER) GO TO WHITE PAPER

The Keystone of a Trusted Cloud by CSC July 2011 - (Free Research) View this paper for an introduction to CSC Trusted Cloud Services and explore how it not only can satisfy client value expectations for enterprise agility, flexibility and economy, but also offer new payoff possibilities by combining strong security with transparency services to generate trust and open up new possibilities for enterprise value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video: Customer Lifetime Value for IT by IBM January 2012 - (Free Research) With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

How to realize the value of the Microsoft & SAP relationship through Duet Enterprise by Microsoft January 2012 - (Free Research) Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle: Big Data for the Enterprise by Oracle Corporation December 2011 - (Free Research) By using the Oracle big data appliance with Oracle Exadata, enterprises can acquire, organize and analyze all their enterprise data to make the most informed decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The capability approach to enterprise architecture by ComputerWeekly.com January 2012 - (Free Research) A capability-led approach to enterprise architecture provides the rigour and structure that will allow companies to ‘do EA properly’ and deliver real business value, this paper argues. (IT BRIEFING) VIEW ABSTRACT | GO TO

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