IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Virtualization | Storage Management | Enterprise Systems Management | Disk-based Backup & Storage/ RAID | Enterprise Performance Management/ Balanced Scorecard | Data Center Management | Network Security | Application Lifecycle Management(ALM) | Application Management and Maintenance

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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Responding to Workplace Disruptions: The Critical Role of the Help Desk by GoToAssist October 22, 2009 - (Free Research) When a workplace disruption hits, you need to act fast to ensure your employees are safe, keep them informed and maintain productivity. And who better to designate as a first responder than your help desk? This new Forrester white paper explores the critical role that the help desk should play in your organisation's business continuity planning. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ManageEngine Applications Manager 9.2 by ManageEngine July 13, 2010 - (Free Research) ManageEngine Applications Manager is an availability and performance monitoring software that helps IT Operations and Application Support to ensure high uptime for their business applications in production. (DEMO) VIEW ABSTRACT | GO TO DEMO

Total Economic Impact™ Of CA Wily Application Performance Management by CA Technologies. June 02, 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Diskeeper 2010 Server edition  by Diskeeper Corporation July 27, 2010 - (Free Research) Servers and workstations slowing down, crashes, required offline maintenance, slow virtual platforms, free space bloating, premature hardware refreshes, spiraling energy consumption, heavy help desk traffic-- check out this solution to see how it improves performance and efficiency on even the busiest servers by preventing fragmentation. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Manage Information and Password Security with IBM Tivoli Access Manager for Enterprise Single Sign-On by Prolifics, A Premier IBM Business Partner August 10, 2010 - (Free Research) Forgetting or confusing passwords, failure to update passwords on time, and incorrect password guessing can result in system lockouts and loss of productivity while creating a substantial burden for IT help desks. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies. December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pillars of Enterprise Protection: IT Management by Symantec Corporation August 2010 - (Free Research) Infrastructure complexity, multi-pronged security threats, and the challenge of Windows 7 migration require more than a collection of individual point solutions---and more than a "marketing bundle" that integrates solutions with little more than shrink wrap. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Open Networking by Vyatta Inc. January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation August 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA Radar™ For Business Service Management (BSM): Service Impact Q3 2010 CA Vendor Profile by CA Technologies. June 2010 - (Free Research) This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine OpManager 8.5 by ManageEngine July 2010 - (Free Research) OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Making Your Portal and Mashup Decision: Advantage IBM by IBM April 2010 - (Free Research) If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: IBM, RIM - Mobilizing Business Worldwide by IBM May 2010 - (Free Research) The time for enterprise mobility is now, so don’t miss this opportunity to learn more about IBM Lotus Connections and IBM Lotus Quickr for BlackBerry, how it will benefit your organization and mobilize your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Top 10 Technical Considerations for Evaluating e-Commerce Platforms by Art Technology Group (ATG) July 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple Ways to Get the Most from Your Blade Environment by HP and Intel December 2008 - (Free Research) Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ramp Up DC Utilization and Drive Down Costs with a Private Cloud by Surgient August 2010 - (Free Research) Join Brian Wilson, Director of Virtualization and Cloud Services at Quest Software, as he discusses the many possible advantages of a private cloud to your enterprise. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Recorded Webcast - Cloud-Managed WiFi: The Next Step in Wireless Evolution by Meraki August 2010 - (Free Research) This webcast discusses the benefits of cloud managed wireless systems and how it can help eliminate your IT management challenges.  Learn how you can get a cost-effective, simple, and secure network with a centralized control system to help your IT team. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell PowerEdge Servers Powered by AMD Opteron Processors Product Guide by Dell, Microsoft and AMD July 2010 - (Free Research) The Dell PowerEdge server family offers offers a solid portfolio of powerful AMD processor-based servers that can help simplify and lower the cost of managing your IT environment. Read this product guide for more details. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Revolutionising Enterprise Storage Infrastructure with Enterprise Flash Technology by Oracle Corporation UK Ltd May 2010 - (Free Research) With the introduction of flash technology and related hardware and software products, Oracle helps enterprises reduce the risk, cost, complexity, and deployment time of multitiered storage environments - all while providing the right data at the right time at the right cost. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle GoldenGate Datasheet by Oracle Corporation September 2009 - (Free Research) Read this product datasheet to learn how this data management tool helps organizations harness the value of their IT investments and improve business operations by providing continuous access to business-critical information in real time. (DATA SHEET) VIEW ABSTRACT | GO TO

Managing SharePoint in an Enterprise Environment by Global Knowledge October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How mission-critical database workloads perform when virtualized with Intel® Xeon® processor 7500 series-based servers and VMware® vSphere™ by Dell, Inc. and Intel May 2010 - (Free Research) This white paper documents the performance of mission-critical database workloads running on servers equipped with the Intel Xeon processor 7500 series and VMware vSphere 4. (TEST RESULTS) VIEW ABSTRACT | GO TO

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