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Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is It Time for a New ERP System? Five Drivers of Change by ePartners March 10, 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Strategies for the Process Manufacturer by Sage (UK) Limited December 01, 2009 - (Free Research) This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Provisioning Automation by Hewlett-Packard Company January 29, 2009 - (Free Research) HP ProCurve's Data Center Connection Manager is a unique tool that can help organizations adapt and grow their virtualized application environments in line with their business expectations. This paper demonstrates how to use this tool to achieve data center provisioning automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Information Access: Agile Enterprises - Accelerating Information-Driven Business Processes by Attivio, Inc. February 24, 2010 - (Free Research) This paper describes how unified information access bridges information silos by uniting content and data in one index, which enables more complete insight. This paper also details how Attivio helps companies cost-effectively provide comprehensive information availability and automated information-driven workflow to support business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Organic Growth by SAP America, Inc. September 17, 2008 - (Free Research) Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CARFAX Drives IT Success by Tripwire, Inc. December 29, 2009 - (Free Research) CARFAX receives vehicle data from thousands of public and private sources. As a result, the CARFAX database contains more than four billion records of automobiles with their histories. Read this case study to find out how CARFAX achieved an enormous reduction in annual down time, optimized workflow, and an enhanced security and compliance posture. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel August 10, 2009 - (Free Research) A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. (EBOOK) VIEW ABSTRACT | GO TO

ERP in the Midmarket 2009 by SAP America, Inc. March 12, 2010 - (Free Research) Faced with increasing complexity, Best-in-Class mid-size companies look to ERP solutions to drive more value by standardizing, streamlining, and automating business processes while providing the visibility they need to make well-informed decisions quickly and efficiently. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Virtualization Control with Intelligent Service Automation by UC4 Software, Inc February 08, 2010 - (Free Research) Do all your vendors, platforms, and virtual machines add up to a manual scripting nightmare? Not if you have the know-how and technology to integrate it all. Read this white paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC Service Automation: The next step in the evolution of Business Service Management by BMC Software, Inc. November 03, 2009 - (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Best Practices in Managed File Transfer Solutions by nuBridges, Inc. March 05, 2010 - (Free Research) Today's enterprise must be collaborative, responsive and agile in order to meet the challenges created by globalization, increased competition and compliance. To help enterprises analyze the solutions that are currently available, nuBridges presents a discussion of the key best practices that define enterprise-class Managed File Transfer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact of CA Workload Automation by CA April 14, 2009 - (Free Research) In conducting in-depth interviews with four existing customers, Forrester found that the four organizations in this study achieved significant benefits, some easily measured for this ROI study and others that are equally valuable but that we could not quantify. Read this analyst report to learn about these benefits. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Driven Automation – What is Business Driven Automation? by CA February 23, 2010 - (Free Research) CA products are strongly differentiated by their ability to respond to changing business needs – Business Driven Automation. Ray Wright asks Steve Garone about CA’s Business Driven Automation capabilities and how they help customers. Listen to this podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Automating IT Workloads to Accelerate the Delivery of a Business Driven Infrastructure by CA April 01, 2009 - (Free Research) Read this paper to learn more about the benefits of workload automation, including shortened business delivery times, increased workload visibility and accuracy, and strengthened connection between business and IT. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc. December 01, 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc. February 03, 2010 - (Free Research) Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Tomax leverages open source Business Intelligence to bring critical information access to retail operators by JasperSoft March 09, 2010 - (Free Research) In the retail world, success depends on continuous, rapid-fire decision-making based on accurate information. Enterprise retail management solutions must include a robust reporting framework and analytics capabilities. Read this paper to learn how Jaspersoft technologies enabled Tomax to achieve complete, cost-effective information delivery. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 24, 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions by Dell, Inc. and Intel October 2008 - (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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