Enterprise Asset Management (EAM) | Enterprise Systems Management | Virtualization | Enterprise Resource Planning (ERP) | Data Center Management | Network Security | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Management | Storage Area Network (SAN)/ Network Attached Storage (NAS)

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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Databases and ERP Selection: Oracle Vs. SQL Server by IFS January 2012 - (Free Research) In this paper, learn why the database layer is so important to the software selection of an enterprise resource planning (ERP) system. Also compare Oracle database to SQL Server databases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize The Benefits Of Design, Operation, Maintain Thinking Today by IFS January 2012 - (Free Research) In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Management: Getting It Right by CA Technologies. September 2008 - (Free Research) Effective Desktop Management begins with knowing what you have to manage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com September 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc. January 2012 - (Free Research) Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. (EGUIDE) VIEW ABSTRACT | GO TO

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Information from Insider Threats by McAfee. January 2012 - (Free Research) Company insiders have what outsiders don’t – trust and legitimate access. Any malicious insider has the ability to steal sensitive data and sabotage assets quickly, easily, and with greater stealth than an external attacker. In this paper, explore best practices and the security controls necessary to combat insider threat. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The HP 3PAR Architecture by Global Knowledge January 2012 - (Free Research) Virtualization and cloud computing are driving the need to deliver enterprise IT as a service. Explore how the HP 3PAR Utility Storage addresses the key weaknesses of existing storage architectures, such as growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining Visibility into IT Performance by Hewlett-Packard Company November 2011 - (Free Research) Read this paper to discover an automated, dashboard-driven, comprehensive system— customizable at the CIO and departmental level— that provides detailed visibility into every aspect of IT performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP BladeSystem and the Sesame Street Characters Help Educate Children Online by HP and Intel May 2011 - (Free Research) This case study provides details of real-world best practices in IT consolidation to turn a data center from a burdensome cost center to a strategic asset with robust security, enhanced business continuity and reduced operating expenses. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell and VMware SMB Solutions Brief by Dell and VMware July 2009 - (Free Research) Dell and VMware are equipping SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business. Read this solutions brief to learn about Dell and VMware solutions for virtualized server environments. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Exploring New Models for Enterprise IT by HP and Intel February 2012 - (Free Research) Access this exclusive research report to understand how CFO’s and CIO’s around the world view cloud computing and learn how they are planning to implement this technology into their organization. Learn how you can leverage the cloud to reduce costs, become more responsive to customers, and improve scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Personal vs. Strategic E-mail Archiving with Exchange 2010 by CommVault Systems, Inc. July 2011 - (Free Research) Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Abstraction Best Practices by Composite Software March 2011 - (Free Research) Data abstraction overcomes data structure incompatibility by transforming data from its native structure and syntax into reusable views and data services. But some data abstraction approaches work better than others. Composite data virtualization is an optimal way to implement an abstraction layer at enterprise scale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Dell Equallogic™ Sans with Citrix XENSERVER: Realizing Virtualization’s Full Potential by Dell | EqualLogic November 2008 - (Free Research) XenServer enables consolidation of server and other infrastructure resources, by combining servers and storage into resource pools that can be apportioned to the applications with the highest business need. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Fundamental Techniques To Maximize the Value of Your Enterprise Data by Talend October 2010 - (Free Research) This paper explores the details of three key methods used to improve and extend enterprise data utilization and examines technical considerations that suggest implementation techniques to address data reuse needs. Read this paper to learn the three basic capabilities that help organizations maximize data utilization to the fullest. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How Does Virtualization Change Your Approach to Enterprise Security? by GlassHouse Technologies, Inc. June 2010 - (Free Research) As with any new technology, in order to achieve a secure implementation, it is necessary to augment existing policies and practices with an understanding of how virtualization works. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data De-duplication Experts by Quantum Corporation June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Realize the Full Potential of Virtualized Java Applications: Oracle WebLogic Suite Virtualization Option and Oracle Assembly Builder by Oracle Corporation April 2010 - (Free Research) This white paper describes a new application management solution that makes running Java applications in a virtualized environment much easier and more practical, accelerating application grid and private cloud deployments without sacrificing performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Software Estates in the Enterprise by ComputerWeekly.com January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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