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As the market turns around... a hot new communications service market emerges by Hewlett-Packard Company November 22, 2009 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Panduit's Interactive Resource Center - Unified Physical Infrastructure by Panduit February 12, 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Due Diligence - Why It’s the Key to Your Avaya-Nortel Enterprise by Interactive Intelligence, Inc. February 17, 2010 - (Free Research) This Needs Assessment compares and explores different options for responding to Avaya’s acquisition of Nortel, considering costs, logistics, and risks with each. Read this paper for due diligence tips so you can best assess your organization’s current infrastructure for VoIP-readiness and demo the latest technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interactive Demo: Connected® Online Backup for Desktop/Laptop by Iron Mountain Digital February 11, 2009 - (Free Research) Discover how Connected Online Backup for Desktop/Laptop can provide desktop and laptop data protection, user-friendly data restoration and risk-free automatic back up. (DEMO) VIEW ABSTRACT | GO TO DEMO

Multimedia: Interactive Data Center Tool by Panduit January 28, 2010 - (Free Research) View this presentation to manage the complex infrastructure challenges in today's data centers, Panduit UPI-based solutions offer a guiding vision to effectively connect, manage, and automate the physical infrastructure--ensuring operational continuity and efficiency. (PRESENTATION) VIEW ABSTRACT | GO TO

Datawatch Dashboards™ - Data Visualization Made Easy!™ by Datawatch Corporation February 08, 2010 - (Free Research) Datawatch Dashboards is a Flash-based, fully interactive dashboard solution that gives all levels of users a visual overview of operational performance with drill down capabilities allowing users to monitor, measure & manage KPIs. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Self-Service: Putting Customers First Makes You a Winner by Microsoft April 01, 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crystal Reports Server 2008 by SAP BusinessObjects November 25, 2009 - (Free Research) Decreases time creating and sharing reports and dashboards. Empowers end users to view and access reports themselves. (TRIAL SOFTWARE) GO TO

A Guide to Cost Savings with the Sun GlassFish™ Portfolio by Sun Microsystems, Inc. October 01, 2009 - (Free Research) This white paper describes the Sun GlassFish™ Portfolio - an open platform for rapidly deploying Web applications throughout the enterprise - and explains how its use can help organizations to create cost-effective services solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Pervasive BI: Driving A More Agile Enterprise by Attivio, Inc. March 2010 - (Free Research) This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape. (EBOOK) VIEW ABSTRACT | GO TO

Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide: Chapter 3: Enterprise-Class Tape Library Purchase Considerations by Quantum Corporation February 2010 - (Free Research) Now that you've reviewed the essential issues involved in any backup acquisition, this guide focuses on the specific considerations of enterprise-class tape libraries. You'll also find a series of specifications to help make on-the-spot product comparisons between vendors like Quantum Corp., Hewlett-Packard Corp., IBM, SpectraLogic Corp., and more. (EGUIDE) VIEW ABSTRACT | GO TO

Networking and Unified Communications by CDW Corporation September 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Smaller Budgets Drive Demand for Managed WAN Services by Arrow/HP ProCurve February 2010 - (Free Research) New applications along with QoS standards are increasing demand on network availability and performance and in order to meet these requirements enterprises need to employ more monitoring and management for the WAN. This E-Guide provides shows how to leverage a managed service provider's expertise to limit the cost impact of these new requirements. (EGUIDE) VIEW ABSTRACT | GO TO

IBM ProtecTIER Adds Native Replication by IBM December 2009 - (Free Research) This Product Profile details where ProtecTIER is today, how native replication increases its value to enterprise and mid-market customers, and how customers are using ProtecTIER to protect their critical data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting Server Processors to Reduce Total Cost by Dell, Inc. and Intel March 2009 - (Free Research) Testing and analysis demonstrated that the newest high-end Intel® Xeon® processors based on Next-Generation Intel® Microarchitecture (Nehalem) can significantly enhance server performance, providing an opportunity for Intel IT to reduce total cost of ownership (TCO) by 42 percent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS March 2010 - (Free Research) This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. (EBOOK) VIEW ABSTRACT | GO TO

Zappos & APM Best Practices: How an eCommerce Leader Drives Revenue and a "WOW" Customer Experience with dynaTrace by dynaTrace software, Inc. February 2010 - (Free Research) Zappos has become a billion dollar e-commerce leader not by just selling shoes, but by also re-writing many of the rules binding traditional corporate culture. They view their unique culture as the key driver of their extraordinary success - and at Zappos’ Core Value #1 is "Deliver WOW through service." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

TrueCommerce Case Study: TrueCommerce’s Fast, Easy Integration and Simplicity of Use Impresses AFC and BioLogic by TrueCommerce, Inc. February 2010 - (Free Research) In this case study learn how one company deployed a simple, easily integrated and cost-effective EDI solution to interface with existing Microsoft Dynamics® SL ERP software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Demonstrating Business Value: It Pays to Assess and Understand the Total Cost of Ownership of IT Investments by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This IDC Analyst Connection takes a closer look at the key parameters in establishing the appropriate financial objectives in an organization's decision-making framework. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing SharePoint in an Enterprise Environment by Global Knowledge October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

File Integrity Monitoring: Secure Your Virtual and Physical IT Environments by Tripwire, Inc. October 2008 - (Free Research) Read this paper to discover how Tripwire Enterprise is the first solution to effectively combine configuration assessment and file integrity monitoring, enabling automated and sustainable configuration control throughout virtual and physical infrastructures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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