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Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent November 13, 2009 - (Free Research) Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. (EGUIDE) VIEW ABSTRACT | GO TO

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Disaster Recovery and Business Continuity Planning Strategies for SMBs by i365, A Seagate Company January 2010 - (Free Research) In this tutorial, you'll learn about how to put a disaster recovery plan together, conduct a risk assessment, weigh the pros and cons of outsourcing DR, and more. (EGUIDE) VIEW ABSTRACT | GO TO

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Success Story: Carton Service, Inc. Folding Cartons, Pharmaceutical Packaging - Shelby, Ohio and Norris, Tennessee by itelligence, Inc. March 2010 - (Free Research) Carton Service, Inc, a packaging company, realized its increasing need for knowledgeable, dedicated SAP resources. In 2007, itelligence was engaged as hosting partner to manage all of Carton Service’s SAP support. Read this success story to learn how itelligence provided a cost-effective and flexible solution to handle their SAP technical needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining Visible Intelligence: Atos Origin's Proven End-to-End MES Solutions by Atos Origin January 2010 - (Free Research) Read this paper to learn how Atos Origin’s distinctive Manufacturing Execution Systems (MES) solutions specifically developed for the manufacturing industry are helping companies around the world achieve much-needed flexibility, visibility, integration, and collaboration across the entire value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization for Dummies by Blue Coat June 2009 - (Free Research) Most WANs see so much traffic these days that it's not just a matter of speeding things up. You also need comprehensive applications and user control before you can contain costs, enhance business productivity, and respond quickly to changing business requirements. Read this booklet to learn more about WAN optimization. (BOOK) VIEW ABSTRACT | GO TO

Success Story: Polyglass USA Inc. by itelligence, Inc. March 2010 - (Free Research) Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited February 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Next Generation ALM: Collaborative Software Development on Demand by CollabNet June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Practical Guide to Cloud Computing Security by Avanade February 2010 - (Free Research) Typically, the level of security you get will be designed to meet the needs of the most risky client in the cloud. And, if you use the tools identified in this paper as a starting point, you will have a good idea of how comparable your cloud security versus internal security will be. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fax as a 100% On-Demand Service: Integrated with SAP® Solutions by Esker Inc. January 2010 - (Free Research) Adoption of SaaS solutions has increased as companies look to streamline costs and processes. Companies looking to integrate fax with SAP application no longer have to choose among efficiency, cost or functionality. SAP customers can take advantage of fax as service without software or hardware, and without sacrificing security or SAP integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Operational Excellence with Innovation by SAP America, Inc. January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Resource Squeeze: How to Flourish During the Economic Recovery by Hewlett-Packard Company November 2009 - (Free Research) The economy has taken center stage in businesses' strategic thinking. This IDC Workbook discusses the issues enterprises are facing in terms of the resource squeeze and provides a checklist designed to help enterprises determine needs and plan accordingly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Vendor Snapshot: Lombardi Blueprint Bridges Gap Between Process Discovery and Execution by Lombardi Software December 2009 - (Free Research) This paper discusses how Blueprint takes direct aim at MS Word, PowerPoint, and Visio as the tools of choice for process analysts. Read more to learn how Blueprint is a lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performing Effective MTBF Comparisons for Data Center Infrastructure by APC by Schneider Electric January 2010 - (Free Research) Mean Time Between Failure (MTBF) is often proposed as a key decision making criterion when comparing data center infrastructure systems. This paper explains how MTBF can be effectively used as one of several factors for specification and selection of systems, by making the assumptions explicit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox March 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Most of Mobile CRM: How to Effectively Leverage the Technology by Citrix February 2010 - (Free Research) In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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