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Business Process Management (BPM) | Enterprise Systems Management | Business Intelligence Solutions | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Management | Data Security | Enterprise Resource Planning (ERP) | Customer Relationship Management (CRM) | Virtualization | Enterprise Performance Management/ Balanced Scorecard

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Learn Why a $2 Billion Healthcare Company Modernized Their Data Management Infrastructure with CommVault by CommVault Systems, Inc.

February 17, 2010 - (Free Research) In this brief video from analyst firm, Gartner®, Inc., see why a highly respected $2 billion healthcare company with 350 employees, 750 servers, and 1.5 Petabytes of data entrusted their mission-critical data management to Simpana® software from CommVault®.
(VIDEO) GO TO

Self-Service: Putting Customers First Makes You a Winner by Microsoft

April 01, 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc.

December 01, 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing Security: Making Virtual Machines Cloud-Ready by Trend Micro

August 01, 2009 - (Free Research) This paper covers the variation of cloud computing that is also called utility computing, or Infrastructure as a Service (IaaS). It looks at the security implications and challenges that IaaS presents and offers best practices to service providers and enterprises hoping to leverage IaaS to improve their bottom line in this severe economic climate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Your Test Data Management Environment with Informatica Data Subset and Data Privacy by Informatica

February 26, 2010 - (Free Research) IT companies often struggle to handle explosive data growth. To successfully deploy new applications, they must be tested using real-world data sets. Many companies struggle with cycle times and infrastructure costs.  This demo explains how Informatica’s Data Subset enterprise data growth solution can help untangle complex transactional systems.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data

February 25, 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Best-Run Finance Organization by SAP America, Inc.

June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to save money, create value and extend asset life in a tough economy by Planon

January 29, 2010 - (Free Research) This white paper examines how organizations can meet the challenges of a down economy by extending capital asset performance, reducing maintenance costs and providing decision support guidelines around capital allocation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Full Price Tag of Your Email Environment by Iron Mountain Digital

September 23, 2009 - (Free Research) This paper will list and discuss what your email infrastructure is really costing you as well as talk about cloud based services and what it can mean for your bottom line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Integration to Weather the Economic Storm by Information Builders

June 2009 - (Free Research) This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Red Hat Service-Oriented Architecture by JBoss, a Division of Red Hat

July 2009 - (Free Research) Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Distributed Enterprise Solutions for the Branch: Offering a consistent, secure, high-performance foundation that enables services without boundaries for the high-performance enterprise by Juniper Networks, Inc.

August 2009 - (Free Research) As enterprises embrace the distributed concept, the network can significantly limit the ability to capitalize on opportunities. By adopting a solution-based distributed enterprise approach, you can enable the network and its applications to support and accelerate business with a location-agnostic and cost-effective approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance

March 2010 - (Free Research) As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Your Enterprise Database Security Strategy 2010 by Guardium, an IBM Company

July 2009 - (Free Research) Database security is the last line of defense, so it deserves greater focus on the protection of private data from both internal and external attacks than IT pros have traditionally given it. Read this paper to learn what steps you can take to improve database security in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc.

March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox

March 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rehosting Mainframe Workloads by Clerity

March 2010 - (Free Research) Read this white paper to learn about Clerity’s unique approach to leveraging existing skill sets, application code, and administrative tools, benefiting the bottom line today and better preparing the enterprise to sustain competitive advantage in the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Centralized Control - Identity and Access Management for Today's Enterprise by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research) This expert e-guide lays out many process and security benefits of using a centralized access administration model. Discover the three major phases of the access lifecycle and learn why using a centralized model mitigates security risks when employees are terminated or move within the organization.
(EGUIDE) VIEW ABSTRACT | GO TO

Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company

October 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Product Flash: 3PAR Launches F-Class InServ Storage Servers by 3PAR

April 2009 - (Free Research) This IDC Flash analyzes 3PAR's announcement of the InServ F-Class storage server product line, a solution that 3PAR is positioning as a more scalable, efficient, and flexible midrange storage platform. This Flash also examines the major IT developments that are driving future midrange storage developments.
(ANALYST NEWS) VIEW ABSTRACT | GO TO

IT 2010 vs. IT 2020: Will Business Reality Drive--or Derail--a New Performance Management Paradigm? by ASG Software Solutions

February 2010 - (Free Research) This white paper presents IT2020, a new performance management paradigm for helping reach long-term business goals while also addressing immediate performance needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secrets to BSM Success: End-to-End Visibility and Customer Focus by ASG Software Solutions

February 2010 - (Free Research) This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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