Application Security | Business Process Management (BPM) | Customer Relationship Management (CRM) | Fraud Detection & Prevention | Application Lifecycle Management(ALM) | Contact Center Management | Authentication / Password Management | Customer Self-service/ e-Self Help | Virtualization | Wireless Security

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IT Service Management: Why CIOs Should Care by Numara Software December 16, 2009 - (Free Research) IT service management has matured from managing trouble tickets to provide valuable insights across all functions of a business. What is its appeal to the CIO? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lower Costs and Maximize Efficiency with SAP Hosting: Creating an Integrated e-Business Solution to Improve Your Business by Freudenberg IT June 16, 2009 - (Free Research) Read this paper to learn how Freudenberg IT (FIT) provides everything you need for a complete integrated e-business solution. FIT provides the applications infrastructure and technical day-to-day applications support; the required care to better ensure that your SAP environment is always there and is always performing optimally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Cloud to Transform Software Delivery by IBM November 02, 2009 - (Free Research) Read this white paper for an explanation of how cloud computing and IBM can help improve security, meet business goals, and improve software delivery efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp. February 17, 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Five Ways to Fix Application Vulnerabilities Without Touching Code by Guardium, an IBM Company February 12, 2010 - (Free Research) This podcast discusses the top five approaches that enterprises can take to improve application vulnerabilities. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

BlackBerry HIPAA Compliance by BlackBerry November 2006 - (Free Research) Non-compliance with HIPAA can affect the integrity and security of an organization's entire IT system. Read this paper to learn how combining technologies with security policies can help your organization reduce the risks associated with mobile devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Branch IT Consolidation Using WAN Optimization Technology by Cisco Systems, Inc. December 2009 - (Free Research) Delivering solid application performance to branch and satellite offices is a clear business priority but costly and challenging to maintain for IT. How can you ensure the business gets what it needs while lowering IT costs and fueling greater consolidation and efficiency? Hear how leading enterprises are conquering this challenge and you can too. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top 5 Ways to Speed Up Your Branch Performance by Cisco Systems, Inc. April 2008 - (Free Research) The Cisco® WAN and application optimization solution is a set of tools and techniques working together to improve the reliability, performance and delivery of applications securely across a corporate network. (DATA SHEET) VIEW ABSTRACT | GO TO

Ontrack® PowerControls™ 6.0: Managing Data in Server Environments by Ontrack® PowerControls™ by Kroll Ontrack March 2010 - (Free Research) Ontrack® PowerControls™ saves time and costs to search, recover, restore and manage data in Microsoft® Exchange Server and Microsoft® Office SharePoint® Server environments. It’s easy and offers granular level management to produce quick, relevant results. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Manufacturing Execution Systems Strategy Update: Trends and Tips for 2010 by Apriso Corporation March 2010 - (Free Research) Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization. (EBOOK) VIEW ABSTRACT | GO TO

Apriso, Trixell's Manufacturing Operations Portal by Apriso Corporation December 2009 - (Free Research) Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manufacturing Operations Management: Choosing Between ERP Extension and Dedicated Platform by Apriso Corporation November 2009 - (Free Research) This paper describes the issues to consider when comparing a dedicated manufacturing operations platform with an ERP supplier's operations management extension. It’s based on interviews with two sources. One uses the dedicated platform approach and one uses an ERP application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation November 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide by Dimension Data March 2010 - (Free Research) This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Database Security, Virtualization and Cloud Computing: The Three Key Technology Challenges in Protecting Sensitive Data in Modern IT Architectures by Sentrigo Inc. January 2010 - (Free Research) There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Top Tactics for Endpoint Security by McAfee, Inc. March 2010 - (Free Research) This presentation transcript provides an overview of current endpoint security problems. Learn best practices for creating a centrally managed endpoint security architecture, get insight into integrating a variety of network-access control technologies and tips for deploying an endpoint architecture that covers all access paths. (PRESENTATION) VIEW ABSTRACT | GO TO

Presentation Transcript: Creating an Enterprise Data Protection Framework by McAfee, Inc. March 2010 - (Free Research) Every enterprise has sensitive, mission-critical data it needs to protect. In this presentation transcript, Russell Jones of Deloitte & Touche explains the basic steps for creating a data protection plan and shows you how to implement effective data security policies and procedures. (PRESENTATION) VIEW ABSTRACT | GO TO

Storage Resources for Virtual Desktop Infrastructures by EMC March 2010 - (Free Research) Server virtualization has had a profound impact on storage infrastructures, but the coming wave of desktop virtualization will place new demands on storage environments. Download this eguide to learn more about virtual desktop infrastructures and their place in the storage environment. (EGUIDE) VIEW ABSTRACT | GO TO

Tackling the IFRS Transition in the US by SAP America, Inc. March 2010 - (Free Research) The SEC will likely require companies to report in both GAAP and IFRS formats during the first official IFRS transition year and for two years prior. Accordingly, our customers want to know how SAP supports parallel reporting.  Read this paper to learn which options SAP recommends and find out which is best for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Excelling at Enterprise Carbon Management and Sustainability: An Executive Business Frameworkfor Sustainability 2.0 by SAP America, Inc. March 2010 - (Free Research) This paper describes the market drivers (intelligent operational efficiency, competitive differentiation, sustainable growth) for enterprise carbon management and how companies are implementing strategies to address these current and future developments of next-generation sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Mart Consolidation and Business Intelligence Standardization: Getting the Most Value Out of Information by SAP America, Inc. March 2010 - (Free Research) Making information more broadly and easily available to more users throughout an organization - and beyond the organization - has never been a more strategic corporate imperative. In growing numbers, enterprises are coming to understand the value of placing consistent, integrated data into the hands of everyone who needs it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenge for Small and Medium Enterprises by Insight March 2010 - (Free Research) Small and mid-sized businesses are under daily attack from an ever-growing list of information security threats. Viruses, spam, data loss or theft and other threats could cost big money, or reputational risk. Watch this informative video to learn how to protect your company. (VIDEO) VIEW ABSTRACT | GO TO

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical Open Source Data Integration Case Studies & Implementation Examples Volume 3 by Talend March 2010 - (Free Research) This white paper presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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