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VoIP Vulnerabilities by McAfee, Inc.
March 09, 2010 - (Free Research) The malicious behavior that we have seen in other media already plagues Internet voice calls. This report examines vulnerability trends as well as protocol- and application-layer attacks. Read this white paper to gain both a general and technical overview to the threats against VoIP and learn how to protect and remediate against them.
Enterprise Integration Requirements: Eight Things to Consider by Progress Software
February 05, 2010 - (Free Research) Integration projects succeed due to the completeness of thought in the requirements gathering and design phases. This paper presents “Eight Things to Consider” as you evaluate your existing infrastructure, current and future needs, and prepare to evaluate potential solutions.
Cisco IP Phone Features by Global Knowledge
February 10, 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
What's new with Windows Phones by Microsoft
November 20, 2009 - (Free Research) In this three-part series podcast, hear from an industry expert as he discusses what's new with Windows Phones. Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.
Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure Them by Microsoft
November 20, 2009 - (Free Research) In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile. Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones.
Merging Mobility with Unified Communications by BlackBerry
August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent by Microsoft
September 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.
Open Federation: Collaboration Goes Borderless by Cisco Systems, Inc.
February 2010 - (Free Research) Unified communications tools enable your employees to communicate and collaborate with each other faster and more easily than ever before. Unfortunately, their use has been restricted to members of your enterprise—until now. View this webcast now to learn about a new solution that allows borderless collaboration.
Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP
October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
Realizing Rapid ROI Through Mobility by BlackBerry
February 2010 - (Free Research) Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.
February 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
Unified Communications Pocket Guide by ShoreTel
May 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Making Mobility Your Business Advantage by BlackBerry
February 2010 - (Free Research) Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage.
Five negotiation tips for cutting SAP maintenance contract costs by Panaya, Inc.
March 2010 - (Free Research) In this podcast, Ray Wang, a partner with Altimeter Group and former vice president and principal analyst at Forrester Research, shares his five tips for negotiating better maintenance contracts, and discusses the types of deals SAP customers are getting and why some are opting for third-party maintenance.
Precise Solutions for EMC: Optimize Storage for Performance and Cost by Precise
March 2010 - (Free Research) Companies use storage tiering to optimize storage availability. This has resulted in storage arrays that don’t meet the performance demands of business applications. This paper outlines how to improve application performance by bringing business awareness to storage tiering decisions allowing for high performance at the lowest possible cost.
Precise for Storage Tiering: Optimize EMC Symmetrix and CLARiiON Storage for Performance and Cost by Precise
March 2010 - (Free Research) To an application owner, storage can be a black box. Achieving high performance at low cost is difficult and knowing which data to allocate to which tier requires deep knowledge about the value of the data. Precise for Storage Tiering gives customers the information they need to map their enterprise application data to the “right” storage solution.
Five Things You Can Do Today to Cut Costs Using Agile Development by IBM
September 2009 - (Free Research) In this economic downturn, organizations are looking to cut costs. Agile teams produce higher quality work, are quick to deliver and provide greater ROI. What can these teams do now to cut costs? Join us as Scott Ambler, Practice Leader Agile Development, provides his expertise and guidance on this pressing topic for today.
WAN Governance Executive Primer by IPANEMA TECHNOLOGIES
February 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.
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