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Self-Service: Putting Customers First Makes You a Winner by Microsoft April 01, 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend January 28, 2009 - (Free Research) This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How it is Used: Enterprise Open Source Data Integration by Talend February 10, 2009 - (Free Research) The results of the survey clearly show that open source data integration solutions are mature enough for mission-critical enterprise use in every arena. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: The Enterprise Integration Triangle - Services, Data and Events by Progress Software March 10, 2010 - (Free Research) Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Web Content Management Ecosystems: Making Disconnected Technologies Play Nice Together by Clickability, Inc. March 09, 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 5 Requirements for High-Performance Operational Data Integration by Oracle Corporation March 04, 2010 - (Free Research) This webcast presents the top 5 requirements for implementing high-performance and reliable solutions for integrating data across your operational systems. Real-world customer implementations will be highlighted. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Enterprise Integration Triangle - Services, Data and Events by Progress Software January 29, 2010 - (Free Research) Download this webcast and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: UK’s Largest Airline and The Enterprise Integration Triangle by Progress Software January 29, 2010 - (Free Research) The Enterprise Integration Triangle – How the World's Favorite Airline Has Mastered the Code! (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Enterprise Integration Requirements: Eight Things to Consider by Progress Software February 05, 2010 - (Free Research) Integration projects succeed due to the completeness of thought in the requirements gathering and design phases. This paper presents “Eight Things to Consider” as you evaluate your existing infrastructure, current and future needs, and prepare to evaluate potential solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: TrueCommerce’s Fast, Easy Integration and Simplicity of Use Impresses AFC and BioLogic by TrueCommerce, Inc. February 01, 2010 - (Free Research) In this case study learn how one company deployed a simple, easily integrated and cost-effective EDI solution to interface with existing Microsoft Dynamics® SL ERP software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise Application Integration, and Spring by TheServerSide.com October 21, 2009 - (Free Research) This session explores an integration challenge using Spring Integration. Spring Integration enables messaging among Spring components and adapters for integration with external systems. (VIDEO) VIEW ABSTRACT | GO TO

Leveraging Integration to Weather the Economic Storm by Information Builders June 01, 2009 - (Free Research) This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Open-Source SOA in an Enterprise Deployment by Sun Microsystems, Inc. March 01, 2009 - (Free Research) This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum. The paper also describes Sun's modular, open-source approach to an SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New technologies and techniques for integrating SaaS and on-premise applications by Pervasive Software March 15, 2010 - (Free Research) In this podcast, Rick Sherman shares his expert insights on the pros and cons of different approaches to Software as a Service (SaaS) and on-premise data integration, comparing on-premise vs. hosted middleware and internal integration vs. hiring a services provider. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 28, 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eliminate Costs by Retiring Legacy Applications by Informatica March 02, 2010 - (Free Research) Many organizations keep data in seldom-used legacy applications. Businesses are increasingly decommissioning applications to get more from IT budgets but still need accessibility to that data. Watch this webcast to learn how Informatica can help safely retire legacy systems and applications while ensuring complete access to the data within them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Seven Points of Mediation Applied by Progress Software February 2010 - (Free Research) This webcast will recap what the seven points of SOA mediation are and how they help SOA integrators connect data sources and enhance enterprise application flexibility. After the recap, this session will focus on how to apply these seven points in your organization and how they enable companies to achieve better business results. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real-Time Access to Real-Time Information: Oracle GoldenGate by Oracle Corporation October 2009 - (Free Research) This white paper provides a detailed look at Oracle GoldenGate -- a log-based, real-time data replication and change data capture (CDC) software platform that offers real-time data integration and continuous availability solutions for mission-critical systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc. June 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multimedia: Interactive Data Center Tool by Panduit January 2010 - (Free Research) View this presentation to manage the complex infrastructure challenges in today's data centers, Panduit UPI-based solutions offer a guiding vision to effectively connect, manage, and automate the physical infrastructure--ensuring operational continuity and efficiency. (PRESENTATION) VIEW ABSTRACT | GO TO

Butler Group Technology Audit for Blaze Advisor 6.5 by FICO October 2008 - (Free Research) Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sun GlassFish™ Enterprise Service Bus (ESB) - The Lightweight ESB by Sun Microsystems, Inc. April 2009 - (Free Research) Sun GlassFish Enterprise Service Bus (ESB) has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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